Head of TGI Account Management

Location: Greater London

Kantar Media is a global leader in data, insights, and consulting services, specialising in media measurement, audience analysis, and advertising effectiveness. As people increasingly move across channels and platforms, our data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. We help brands, agencies, and media owners navigate the complex world of media and advertising through cutting-edge technology and deep expertise.

Our presence in over 80 countries and innovative approach has earned us a global reputation for delivering actionable insights that shape the future of the media landscape.#LI-Kantar Media
** Job Details
** As people increasingly move across channels and platforms, Kantar Media’s TGI data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making.

Working with panel and first-party data in over 80 countries, we have the world’s fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners.
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* Job Title:

Head of TGI Account Management
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* Location:

London, Westgate
**** Working Pattern:
Full time/Permanent/Hybrid****#LI-Hybrid #LI-EH1 #LI-Kantar Media
***** This is a full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future.**
* ** Role Description
** Join the team behind the industry’s most trusted insight and planning solution. TGI helps the world’s leading media owners, brands and agencies understand audiences, plan with confidence, and fuel growth. We’re now looking for an exceptional Head of Account Management to lead our (syndicated) client portfolio strategy, drive commercial outcomes, and elevate the impact of our Account Management team.

As Head of Account Management, you will be the senior leader responsible for retaining and growing multimillion pound subscription revenues, cultivating strategic client partnerships, and setting the bar for commercial excellence across the TGI business.

You’ll lead a dedicated team supporting a diverse client base — including major agencies, global media platforms, and some of the UKs best known brands. This is a high visibility, high impact role for a commercially minded leader who thrives at the intersection of consumer data, insight, and client strategy.
** What You’ll Do
**** Drive Revenue Retention & Growth
*** Own and exceed retention and renewal targets across a significant subscription base.
* Lead commercial negotiations, pricing updates and partnership expansions.
* Identify upsell and cross sell opportunities across TGI solutions and broader Kantar Media capabilities.
** Lead & Elevate Client Partnerships
*** Strengthen relationships with senior stakeholders across agencies, media owners and advertisers.
* Nurture accounts to maintain long term strategic partnerships through consultative engagement and proactive value delivery.
** Build & Nurture a High Performing Team
*** Lead, coach and empower Account Directors, Account Managers and Client Executives.
* Develop commercial capability, strategic thinking and account stewardship within the team.
* Establish best practice account planning, client engagement standards, and performance routines.
** Champion Commercial Excellence
*** Embed a value driven, commercially sharp mindset across the AM function.
* Raise the standard of forecasting, pipeline management, negotiation skill and commercial storytelling.
* Create a culture of continuous improvement, embracing AI technologies to support smarter ways of working.
** Ensure Operational & Commercial Rigour
*** Maintain excellence in forecasting accuracy, contract quality, reporting and account governance.
* Be accountable to TGI/Kantar Media ExCo, owning your financial reporting targets and commercial strategies.
* Collaborate closely with…