Service Manager

Position: Service Manager (Permanent)
Service Manager (Evenings) – Commercial Cleaning

Location:

London

Hours:

4:00pm – 1:00am, Monday to Friday

Contract:

Permanent
Salary: £30,000 - £40,000 p.a.

A high-end, London-based commercial cleaning company is urgently seeking an experienced Service Manager to oversee evening cleaning operations across multiple client sites. This is a field-based role focused on delivering exceptional service, managing teams, and maintaining strong client relationships.

Key Responsibilities:

Managing Site Managers, Supervisors, Team Leaders, and Cleaning Operatives
Coordinating staffing, rotas, training, and performance management
Ensuring contract compliance, quality standards, and health & safety adherence
Acting as the main point of contact for clients and resolve service issues
Conducting site visits, quality audits, and operational reporting
Overseeing inventory control, COSHH compliance, and documentation

Requirements:

Proven service or operations management experience (commercial cleaning/facilities preferred)
Strong leadership and client-facing skills
Sound knowledge of health & safety and cleaning standards
Ability to work in a fast-paced, multi-site environment
IT literate (Microsoft Office and scheduling systems)
Spanish language skills highly desirable

If you possess the relevant skills and experience, apply now for immediate screening!

(phone number removed)

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