ER Manager

Grow with the challenge

At the time of inception, cloud-based systems and API fluency were new. But that didn't scare us. We waved goodbye to legacy systems and embraced modern technology – where our true innovation began and didn't stop.

No hierarchy, no egos. Just a spirit of collaboration that flows right throughout our organisation – it’s woven into our DNA. We genuinely want to know about each other’s learnings and expertise, especially where it can help us achieve bigger things.

At Clear Bank, we make things happen. We solve problems together because we know that many heads are always better than one. Valuing different perspectives is what sets our culture apart. And being able to disagree and commit is key to our progress. Above all we’re a team because when we win together, it feels so much better than doing it alone.

Clear Bank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.

You will manage the delivery of Clear Bank’s employee relations approach by ensuring processes are fair, pragmatic, and aligned with our culture and values. This role focuses on providing case guidance, reporting, building manager capability, and contributing to a positive work environment through proactive ER practices.

• Provide advice and support to managers and employees on ER matters, including performance, disciplinary, and grievance cases.
• Assist in developing and maintaining ER policies, procedures, and toolkits that empower managers.
• Deliver training sessions and coaching to managers to build confidence in handling ER issues.
• Monitor ER case trends and provide regular reporting for the People Team.
• Keep up to date with employment legislation and support implementation of required changes.
• Use data insights to identify risk areas and recommend improvements to employee experience.
• Collaborate with HR colleagues to ensure consistency and compliance across all ER activities.

• Strong knowledge of UK employment law and its practical application.
• Experience managing ER cases, including performance and disciplinary matters.
• Exposure to data-driven ER reporting and analysis.
• Ability to communicate clearly and influence stakeholders at different levels.
• Strong problem-solving skills and sound judgement in sensitive situations.
• Organised and able to manage multiple priorities and projects effectively.
• High level of integrity and ability to maintain confidentiality.

• Experience in a regulated or high-growth environment.
• Knowledge of EU employment law and its practical application.

At Clear Bank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work.

Here are some of the things we’re most proud of:

• 42% of our senior management roles are held by women
• Our enhanced family leave policies
• Launching our partnership with Code First Girls
• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and Clear Bank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);

First Interview: You’ll…