Block Manager

Block Manager - Residential Management Sector - London
Salary: £40,000 - £50,000

A well-established property business is seeking an experienced Block Manager to oversee a diverse residential portfolio, working across both in-house managed and externally managed blocks. This is a permanent, full‑time opportunity for a knowledgeable and personable professional who enjoys managing stakeholders, ensuring compliance, and delivering a high standard of service.

The successful candidate will have a minimum of 5 years' block management experience, a solid understanding of relevant legislation, and the confidence to communicate effectively with leaseholders, managing agents, contractors, and legal advisors.

Title:

Block Manager
Type:
Full‑time, Permanent

Hours:

Monday to Friday, 9am - 6pm
Salary: £40,000 - £50,000

• Act as a point of contact for leaseholder and managing agent queries across the residential portfolio
• Manage reactive maintenance issues, including site inspections where required, contractor liaison, issuing purchase orders, and communicating progress to lessees
• Liaise with leaseholders on insurance‑related matters, overseeing claims and associated works where applicable
• Ensure statutory and regulatory compliance, including arranging inspections and reports for in‑house managed properties
• Manage administrative duties associated with block management activities
• Handle licence‑related enquiries, including alterations, subletting, lease variations and derogations, appointing and overseeing external solicitors where necessary
• Pursue breaches of lease, liaising with internal legal teams as required
• Meet with appointed external managing agents to review arrears, major works and cyclical maintenance programmes
• Respond to enquiries from managing agents and leaseholders of externally managed properties
• Manage sales enquiries, including completion of LPE1 packs and undertaking inspections where required (subject to fee receipt)
• Assist with the management of residential insurance arrangements
• Oversee contractors operating under standing agreements, including cleaning and gardening services
• Manage Section 20 consultation processes end‑to‑end, including notices, surveyor appointments, fund collection and works completion
• Assist with arrears management across both in‑house and externally managed properties
• Support the preparation of annual service charge budgets
• Assist with the management of parking spaces and garage licences
• Prepare reports relating to arrears, licences, breaches and major works
• Liaise with managing agents and landlords where the company holds a leasehold interest, including reviewing budgets, service charge demands and notices, and signing off expenditure where appropriate

• Minimum of 5 years' experience in residential block management
• Good working knowledge of relevant property and leasehold legislation
• Strong communication and stakeholder management skills
• Organised, proactive and capable of managing multiple work streams
• Comfortable liaising with leaseholders, managing agents, contractors, solicitors and insurers

• Competitive salary of £40,000 – £50,000
• Stable, permanent role within an established property business
• Broad and varied portfolio offering long‑term career development
• Professional and collaborative working environment

If you’re an experienced, career‑driven Block Manager who is looking for a genuine opportunity to make your mark at a reputable property business, please contact Ned Scott‑Mends on , or send your CV via email to

All applications will be treated in strictest confidence.

O’Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.