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Complaints & Conduct Risk Lead - Hybrid

Job in London, Greater London, W1B, England, UK
Listing for: IO Associates
Full Time, Part Time position
Listed on 2026-01-23
Job specializations:
  • Management
  • Healthcare
Salary/Wage Range or Industry Benchmark: 65000 - 75000 GBP Yearly GBP 65000.00 75000.00 YEAR
Job Description & How to Apply Below
A reputable organisation in the insurance sector seeks an experienced Complaints Manager to lead their complaints handling team in London/Hybrid. This role is crucial for overseeing complaints management across international operations and ensuring compliance with regulatory standards. Ideal candidates will possess strong leadership capabilities and a deep understanding of complaints handling within the UK & EU frameworks. Competitive salary of £65,000 to £75,000 based on experience.

This position allows for hybrid work, requiring presence in the London office 3 days a week.
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