Strategic Execution Lead

Introduction

Heathrow is a city within a city, through which millions of passengers travel every year. In Operational Planning, our goal is to give passengers the best airport service in the world, in an environment where change is constant.

Join us and you’ll become part of an exciting and fast-paced team that keeps the airport running smoothly. Whether it's using data and strategy to predict and plan for events, responding to unexpected disruptions, or working closely with Airport Operations Control and airlines to optimise flight schedules and reduce delays, you’ll make a real difference to the experience of countless passengers.

Together, we’re responsible for creating the right planning proposition, from defining roles to building rosters, and delivering an effective plan every day. It’s about understanding our capacity and making best use of it. And about evaluating our performance every day, so we can continuously improve. Every day will test your skills and give you the opportunity to make your mark at one of the busiest airports in the world.

Join us and discover a one-of-a-kind career.

This role will help shape and deliver future operational strategies, ensuring they are visionary but pragmatic and actionable. It will lead on the design and implementation of transformation through agile delivery methods, enable business change, and operating model design & execution.

• Collaborating with cross-functional teams to ensure alignment between strategy, delivery, and transformation goals, and fostering a culture of transparency, simplification, and continuous improvement.
• Helping create, articulate and embed strategy into the operation via transformational delivery and execution
• Driving business change through structured governance, stakeholder engagement, and communication planning.
• Advising on strategic initiatives to accelerate value delivery and benefit realisation.
• Facilitating workshops and strategic visioning sessions with senior stakeholders to co-create operational roadmaps and build shared ownership of outcomes.
• Work collaboratively with cross-functional teams to implement strategic initiatives, tracking progress and ensuring projects stay on schedule as the lead representative for Ops Planning.
• Translating complex strategic insights into engaging, interactive outputs using tools such as PowerPoint, Lucid, and Canva, and working closely with internal communications colleagues to shape compelling strategic narratives.

• Proven experience in strategic development, transformation, and delivery within complex organisations.
• Strong understanding of operating model design and business change principles, and experience influencing digital transformation and product based operating models
• Familiarity with agile methodologies and project management tools (e.g. Kanban, RAID, sprint planning) as well as actual delivery experience.
• Excellent stakeholder engagement and communication skills, with experience working across senior levels
• Ability to synthesise complex inputs into clear, actionable strategies and frameworks.

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences.

A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent…