Operations Manager

Who We Are

Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches.

Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters.

• London
• Hybrid

Operations Manager – We usually respond within two weeks.

As Operations Manager for PURE Life Experiences, you will lead the end-to-end operational, production, and logistical delivery of PURE, while also supporting Further East in close partnership with the Further East Operations Manager. This role is critical to ensuring consistency, shared learning, and operational excellence across both flagship events.

You will be responsible for implementing operational strategies, overseeing complex multi‑day and multi‑venue event delivery, managing budgets, and ensuring compliance across health & safety and risk management. Working closely with the Associate Event Director and wider teams, you will support the execution of annual event plans, manage supplier relationships, and lead operational delivery to create exceptional delegate and stakeholder experiences.

• Lead the day‑to‑day operational delivery of a large‑scale flagship event (up to 2,000 attendees), ensuring all operational tasks are completed on schedule.
• Support the end‑to‑end delivery of conferences, marketplaces, awards, dinners, parties, and experiential activations as well as support on sister event Further East.
• Work closely with the Associate Event Director to implement annual event plans and ensure all operational requirements are met.
• Maintain detailed production schedules and timelines to track progress and manage dependencies across teams.
• Oversee smooth onsite operations, ensuring high satisfaction levels among delegates, Event Leaders, and partners.

• Manage and maintain strong relationships with new and existing suppliers, venues, and partners through consistent communication.
• Liaise with technical production partners, set builders, security, medical providers, graphics suppliers, and entertainment partners to ensure seamless delivery across multiple venues.
• Oversee operational contracts including venues, security, medical services, and production suppliers.
• Manage and monitor operational budgets with strong attention to detail and cost control, ensuring adherence to agreed allocations.
• Support and coordinate partner and supplier activations during live events.

• Implement and manage health & safety plans and risk assessments across all phases of the event lifecycle.
• Monitor onsite compliance with health & safety regulations and proactively address any issues or incidents.
• Ensure all legal, financial, and organisational procedures are followed effectively.

• Manage logistical requirements for show floors and activations, including power, build, décor, and technical infrastructure.
• Source and coordinate entertainment such as MCs and DJs to elevate the delegate experience.
• Ensure signage and event communications align with creative and marketing briefs and brand standards.
• Work closely with creative teams to ensure consistent brand execution across all operational elements.

• Support task allocation and monitor team performance against agreed KPIs.
• Gather insights and feedback during and post‑event to identify areas for continuous improvement.
• Prepare operational performance and efficiency reports for senior management.
• Share best practices and contribute to process improvements across the wider operations team.

• 5–7’ experience in operational roles within the events industry, ideally…