Technical Manager

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.

We offer world-class facilities:
In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.

We’re at our brightest when we’re all together. Our Club, our teams, our community.

There is only one Hotspur. Tottenham Hotspur.

We’re currently recruiting for a Technical Manager to join our Stadium Operations department, to help us take things to the next level.

You will report to the Head of Stadium Facilities and will work alongside a multi-disciplined FM and event delivery team.

You manage and or review all maintenance activities within the Stadium Campus, ensuring both the in-house specialised technical maintenance team and out-sourced services are delivering to highest of standards and all statutory requirements are being met or exceeded.

• Overall ownership of all technical assets and critical systems maintenance, compliance and risk management including but not limited to auditing, testing, reporting and record keeping.
• Review and manage alongside Technical Contract/ Optimisation Manager & Maintenance Manager, the technical services and maintenance operations, including day to day technical services & utilities, event/ life safety and match continuation systems, ensuring a high level of service, and delivering ‘best in class.
• Review the planned preventative maintenance specification and schedules utilised in the CAFM system within the stadium campus, ensuring all assets are maintained in accordance with the statutory and legislative requirements appropriate to a sports/ public venue.
• Hold accountabilities for all scenario/ ‘doomsday’ testing and pre-event checks of the systems utilised within the stadium, ensuring compliance with Safety Certificate requirements.
• Responsible for completion, review, record, communication and sign off all PEAP & IST inspections and liaise with Safety Officer, local authority, Stadium Director & Head of Stadium Facilities with all queries and/ or mitigations.
• Responsible for coordinating, managing, review, record, communication and sign off scenario/ shutdown and doomsday testing, liaising with all involved or impacted stakeholders.
• Ensure overall preparation and best in class presentation of the stadium campus, always.
• Provide technical guidance for the club and if appropriate deputize for the Head of Stadium Facilities as and when required.
• Create and communicate a technical audit schedule and carry out audits as per this schedule to ensure the proactive PPM program is being undertaken.
• Ensure regular/ scheduled technical and compliance audits are completed and manage/host all external audit requirements (I.e., Local authority, BSI, sporting body etc.)
• Support in house teams with remedial works and mitigations on any identified non-conformances.
• Support with the maintenance budget including analysis, reporting and purchase order authorisation, especially for items included on the risk register.
• Ensure safe working practices are adopted, and the business is achieving compliance with all relevant legislation. Including but not limited to:
• Review, advise and/ or update on clubs’ technical policies.
• Create and roll out technical SOPs/ RA’s for stadium stakeholders via toolbox talks and scenario training
• Provide technical support to the other FM Managers, their direct reports, agents, and subcontractors.
• Point of call for escalation of daily maintenance & OOH faults and fulfil matchday technical manager duties on rotation with Technical Contract/ Optimisation Manager and Maintenance Manager.
• Support with any proposed changes or upgrades to the technical services within the stadium campus, ensuring they are completed to agreed specification and are…