Account Director

Overview

Raptor exists to bridge the gap between brands and the real lives of young people. We are a multidisciplinary marketing agency operating at the intersection of where youth meets culture. In today’s ever‑evolving cultural landscape, young audiences expect more from the companies they engage with. Authenticity is non‑negotiable, and therefore it is imperative that brands must speak to youth culture in ways that resonate both deeply and accurately.

At Raptor, we support our clients in navigating this complex terrain by tapping into the real voices and lived experiences of young people around the world. With a global insight network of over 10,000 young individuals, we’re always in touch with an ever‑evolving youth landscape. This direct access allows us to decode what engages and motivates young audiences, ensuring every campaign we craft resonates personally, collectively, and culturally.

Whether through immersive live experiences, content, social‑first storytelling, brand partnerships, or large‑scale sampling campaigns, we design work that meets young people where they are online, on campus, and in real life. Headquartered in the UK, but with teams in both Europe and North America, we partner with global, culture‑led companies – inc. Tinder, Jägermeister, Samsung & Deliveroo – to build campaigns that drive relevance and long‑term impact.

Account Director

London

Group Account Director

You will understand integrated campaigns and the marketing mix. You will have experience in developing, creating and deploying marketing campaigns in line with a campaign’s creative direction and vision. You will be up to date with the latest trends and best practices, with a special focus on the youth and student audience – with the ability to adapt quickly to what is an ever‑evolving audience.

You’ll be comfortable working in a fast‑paced environment, balancing multiple projects and clients. Most importantly, you bring energy, fresh ideas, solutions to problems, and are able to spot angles to help build relationships with existing and potential clients.

As an Account Director, you will be responsible for leading 2‑3 of Raptor’s key client accounts, ensuring they are profitable and growing. This will be a hands‑on role involving pitching and winning new work, delivering campaigns and managing up to a team of up to 6. It will be mainly office based within the Raptor client services account team but will also involve field work on site should the campaigns require it.

You will be expected to bridge the gap between client and agency, ensuring campaigns are planned and delivered to a high specification and ensuring account growth and supporting increased revenue into the agency. You will report directly to the Group Account Director and will be a key component in driving the agency forward via excellent account management and client development skills.

You will work closely with your Account Director to ensure every project is planned and delivered to a high specification whilst also spotting areas of account growth and proactively ensuring these areas are taken advantage of through proposal writing and pitching.

• Responsible for managing campaign budgets, ensuring the retention, profitability and growth of client accounts.
• Manage the work, performance, and professional development of more junior team members – ensuring Directors are aware of areas of improvement and success.
• Identify ways to grow current client accounts through new opportunities. Developing and converting new business opportunities with existing and future agency clients – and executing proposals and pitch responses to secure extra revenue.
• Manage finance accurately, ensuring all client accounts hit profitability and growth targets and specific finance reporting requirements, as per client and agency requirements.

• Minimum 5 years experience in a client services role, ideally within an experiential or full‑service agency.
• Experience with multi‑channel briefs and linking digital and physical to benefit campaigns and working on cross‑agency projects.
• Experience managing and developing a team to…