Service Manager; CoramIAC

Coram

IAC is a Voluntary Adoption Agency which specialises in Intercountry Adoptions. This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards. They will play a key role in helping to develop new services and where appropriate will take operational control of these.

The Service Manager post holder will take the lead responsibility (under Ofsted registration) as the Registered Manager of Coram

IAC. They will ensure the ongoing delivery of an outstanding VAA that is fully compliant with national minimum standards and regulations; and ensuring high quality adoption support and a sufficient supply of adopters that reflects the diversity of the countries they are adopting from.

Applying to adopt in the UK is open to anyone already in the process with Coram

IAC but we do not actively recruit domestic adopters like other VAAs. Approved Intercountry Adopters may however request to change their approval advice to the UK if they are considered a suitable match for children available and waiting for permanence through Adoption in the UK.

Coram

IAC predominantly serve prospective adopters from the global majority and as such recruit and train a highly diverse and skilled group of adopters to enable the best outcomes for children whilst also offering adopter and sector diversity for potentially harder to place children. This includes family groups and older children. Our offer to RAAs via our domestic program therefore delivers families for children who often wait the longest in the care system.

Please note, the successful candidate must have a degree in Social Work or equivalent. They must also have significant post qualification experience at a Team Manager level in Adoption services, and a demonstrated passion for working in the adoption, children and families sector.

• Provide clear and visible leadership for the Managers in their service, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning.
• Deputise for the Managing Director and lead departmental management meetings and initiatives as required.
• Safeguard and protect vulnerable adults and children in accordance with Coram IAC’s Policies and Procedures at all times and deputise for the Managing Director who is the Safeguarding Lead.
• Manage and motivate staff in the performance of their duties in a way which encourages loyalty, dedication, and high professional standards, in line with IAC strategy as determined by the Leadership Team and Trustee Board.
• As a member of the Leadership Team, work with senior Managers and Board in the development and definition of new services, ensuring that the operational procedures which support service delivery are fit for purpose.
• Fulfil the legal requirements as a registered Adoption and Adoption Support Agency dealing with domestic adoption, intercountry adoption and the provision of adoption support.
• Consider the therapeutic needs of children to be, or placed, with adopters and develop services and training to better prepare and support families to meet those needs. Ensuring comprehensive, high quality and accessible services are provided for children and families and the impact of interventions is monitored and needs met with good outcomes evidenced.
• To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with law, regulation, guidance, standards, government policy and research relating to all aspects of the work.
• Assist the Managing Director in budget setting and liaising with Finance and senior Managers to ensure that sufficient funds are secured for the service in order to maintain and develop services. To assist with the monitoring of financial performance, ensuring effective…