Solutions Planning Account Manager

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit

The Solutions Planning Account Manager is responsible for the day-to-day management of key client relationships across the WPP agency network. This includes developing strategic brief responses across our full channel mix; ADOOH, ATV, and Programmatic, and overseeing IO management and campaign delivery to ensure seamless campaign execution.

The Account Manager will also play a key role in mentoring and supporting junior team members, helping to drive operational excellence across the team. This position requires a strong understanding of the digital media landscape, strategic campaign management skills, and a passion for delivering outstanding client service and results.

• Client Leadership: Act as the primary point of contact for your assigned clients, building strong relationships within the agency and being recognised as their “go-to” for queries/support.
• Campaign Planning & Delivery: Manage client briefs within agreed SLAs, single channel and cross-channel campaign plans across ADOOH, ATV, and Programmatic. Ensure client objectives are met with the strategic response to brief you’ve put forward.
• Campaign Management: Oversee the day-to-day execution of campaigns across WPP Media Solutions, collaborating closely with the Activation team to ensure seamless delivery and swift resolution of any issues.
• Revenue & Pipeline Management: Own the management of your Agency’s revenue pipeline; tracking briefs, maintaining accurate forecasts, and supporting the achievement of revenue targets.
• Financial Management: Lead the reconciliation and management of client bookings, working closely with the finance team and maintaining clear communication with agencies on any queries.
• Agency Engagement: Represent WPP Media Solutions at agency meetings and surgeries. Deliver education sessions and develop supporting collateral to enhance agency understanding of our products and solutions.
• Measurement & Insights: Coordinate the organisation and delivery of assets required for measurement studies, ensuring accuracy and timeliness across our measurement suite. Working collaboratively with our Marketing Science and Product Solutions team.
• Team Development: Support the SAM and AD on ad hoc projects and play an active role in mentoring and upskilling junior team members, promoting best practices and operational excellence.
• Experience: Proven background in agency or account management roles, with strong exposure to media planning and campaign delivery.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• Communication & Relationship Management: Articulate communicator with the ability to build trusted, long-term relationships with clients, agencies, and internal teams.
• Initiative & Resilience: Self‑motivated, energetic, and resilient; able to work independently and deliver against individual and team goals.
• Attention to Detail: Meticulous in managing bookings, financial reconciliations, and delivery processes.
• Technical
  
  Skills:
  
  Proficient in Excel, Salesforce, and PowerPoint.
• Campaign & Pipeline Management: Skilled in campaign management, meeting KPIs, and managing sales pipelines with accurate revenue forecasting.
• Data Application Awareness: Understanding of how data can be leveraged to access and engage target…