Director, Head of Culture Evolution Corporate

Job Description:

The Head of Culture Evolution for UK Corporate plays a pivotal role in the success of enterprise-wide agile Ways of Working transformation initiatives. This leader is responsible for shaping, guiding, and accelerating the cultural evolution required for an organisation to realise the full benefits of agility. By championing the values and behaviours essential for an agile mindset, the Culture Pillar Lead ensures that teams and leaders alike embrace the transformative journey, fostering an environment where innovation, collaboration, and continuous improvement can thrive.

• Vision & Strategy:
  Build on defined culture priorities of agility, innovation, and belief & aspiration. Articulate the cultural priorities that underpin the agile transformation, ensuring alignment with the organisation's strategic objectives and values.
• Change Leadership:
  Inspire and mobilise leadership and team members at all levels to adopt and champion agile values, principles, and practices. Act as an agent of change, addressing resistance constructively and celebrating cultural milestones.
• Assessment & Measurement:
  Develop and implement tools and frameworks for assessing current culture maturity. Establish relevant metrics to track progress, gather insights, and continuously refine the transformation roadmap.
• Learning & Enablement:
  Create and facilitate workshops, training programmes, and learning journeys focused on agile behaviours, psychological safety, growth mindset, and cross‑functional collaboration.
• Coaching & Mentoring:
  Provide expert coaching to leaders, managers, and teams to internalise agile values and practices. Develop a community of culture ambassadors to extend the reach of culture change initiatives.
• Stakeholder Engagement:
  Build strong relationships with key stakeholders across business units, ensuring open dialogue, shared understanding, and co‑creation of solutions that support cultural agility.
• Storytelling & Communication:
  Craft compelling narratives that articulate the 'why' behind the culture evolution, sharing success stories and lessons learned through multiple channels to build belief and sustain momentum.
• Barrier Removal:
  Identify and address systemic and behavioural obstacles that impede culture change, collaborating with leadership to redesign policies, processes, and structures where necessary.
• Continuous Improvement:
  Promote an environment of experimentation, feedback, and learning. Encourage teams to inspect and adapt, celebrating incremental progress and innovative practices.
• Inclusion & Opportunity:
  Champion an inclusive culture that values varied perspectives, psychological safety, and equitable participation for all team members.

• Build strong and productive relationships with critical partners across the Corporate Bank and broader BX business area
• Build strong and productive front to back relationships within BX and functional partners including HR, Finance and Corporate Communications
• Ensure effective development and understanding of the business' plans across stakeholder groups
• Create a shared understanding and sense of urgency and excitement around the targeted culture as well as targeted business results via digital and technology strategies - taking strong action when necessary to ensure individual actions, processes and practices are aligned to what the business needs from stakeholders around the Corporate Bank
• Resource, develop and retain a motivated high performing team committed to delivering agreed objectives successfully, through each other and in partnership with colleagues within the business and across the Corporate Bank
• Agree appropriately stretching performance and development objectives for all direct reports, providing regular feedback and coaching to ensure their maximum potential is achieved
• Be a role model for our people demonstrating advanced leadership behaviours, excellent communications skills and a team working approach to delivering results

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise‑Wide Risk…