Business Resiliency Manager - Vice President

Introductory Marketing Language:

Step into a leadership role where your expertise in business resiliency will help shape our organization’s future. At JPMorgan Chase & Co., you’ll drive preparedness, collaborate with senior leaders, and make a real impact on our ability to respond to challenges. Join a team that values your vision, supports your growth, and empowers you to influence change across the firm.

As a Vice President, Business Resiliency Manager in London, you will lead the development, execution, and continuous improvement of our business resiliency strategy. You will drive organizational preparedness, ensuring our critical business services are ready to withstand and recover from disruptive events. You will work closely with senior stakeholders, regulators, and cross-functional teams to deliver effective solutions and foster a culture of resiliency.

• Lead the design and implementation of business resiliency strategies aligned with regulatory requirements and industry best practices
• Oversee the deployment and enhancement of the Operating Framework, including business continuity planning and testing
• Direct risk and impact assessments of business processes, identifying vulnerabilities and establishing controls
• Serve as a primary contact for senior business leaders, regulators, and key stakeholders, providing expert guidance on resiliency matters
• Develop and deliver executive-level reporting on resiliency risks, performance, and control effectiveness
• Champion a culture of resiliency through awareness, training, and engagement initiatives
• Lead incident response planning and execution, including root cause analysis and regulatory reporting
• Manage and support regulatory engagements, audits, and compliance activities related to business resiliency

• Experience in business resiliency, risk management, or business continuity within a regulated industry
• Ability to develop and execute strategic resiliency initiatives across complex organizations
• Strong stakeholder management and communication skills, with experience influencing senior leaders and regulators
• Analytical, problem-solving, and decision-making abilities focused on practical solutions
• Ability to lead teams, manage multiple priorities, and perform effectively in high-pressure environments
• Experience managing regulatory engagements and audits aligned with financial industry guidelines

• Advanced knowledge of business continuity and risk management frameworks (such as ISO 22301, FFIEC)
• Professional certifications such as CBCP, MBCI, or similar
• Bachelor’s or Master’s degree in Business Administration, Risk Management, or a related discipline