Director of Operations

Next Step is a digital, AI-first career platform dedicated to helping top-performing consultants navigate career transitions. By leveraging a data-driven approach, Next Step matches professionals with high-fit opportunities while enabling companies to connect with exceptional talent. The platform is developed in collaboration with Consulting Comedy, the largest consulting-focused community globally, boasting 1M+ subscribers.

On behalf of our partner network, we're recruiting a Director of Operations in London.

The selected candidate for the Director of Operations role will lead operational excellence across the organisation, drive strategic initiatives, and build scalable systems that enable growth. You will:

• Set operational strategy and translate it into executable plans that align with business objectives
• Own critical business operations, spanning process optimisation, resource allocation, performance management, and cross-functional coordination
• Lead operational planning cycles, budgeting, forecasting, capacity planning, and strategic road mapping
• Build and refine operating models, governance structures, and workflows that scale with the business
• Partner directly with executive leadership and functional heads to drive high-impact initiatives and remove blockers
• Establish metrics, dashboards, and reporting frameworks that provide visibility into operational health and business performance
• Lead, develop, and scale operations teams, building capability and fostering a culture of execution excellence

• 7-10+ years of experience in consulting (MBB, Big 4, or boutique firms) or senior operations roles in fast-growing organisations
• A proven track record of leading operations at scale, whether building new functions, optimising existing ones, or driving transformation
• Strategic thinking combined with operational rigor
• Strong analytical and financial acumen (i.e., you build business cases, manage P&Ls, and use data to drive decisions)
• Experience leading and developing high-performing teams (i.e., you know how to hire, coach, and scale operational talent)
• Executive presence and influence, meaning you can partner effectively with C-suite leaders and drive alignment across the organisation
• Comfort operating in dynamic, high-growth environments where priorities shift and you need to build infrastructure in real time

If you've built your career in consulting and are ready to lead digital transformation initiatives in industry, multiple companies in our network are likely looking for you.

• Step 1: Submit your application.
• Step 2: You’ll receive an invite to join the Next Step platform.
• Step 3: Complete your profile and get matched with the best-fit companies and opportunities in our partner network.

Please note:

By joining Next Step, we’ll match you with companies actively hiring for Director of Operations and similar roles that align with your expertise, industry preferences, and career goals.