Group Account Director

Location: 12 Bishop’s Bridge Rd, London W2 6AA

Reporting to: Client Service Director

About DDB Remedy:

We strive to be the most innovative and inspiring creative healthcare agency in the world, making things happen.

Through deep partnerships, smart strategy and applied creativity, we create exceptional experiences and communications. We make meaningful change in healthcare happen.

Our ethos? It Happens Here. It’s our promise, our challenge, and our invitation.

And if you’ve got potential to unlock, talent to unleash, and a desire to wow clients, we want to make it happen.

DDB Remedy. It Happens Here.

The opportunity:

We’re seeking a Group Account Director to join our senior client partner leadership team and take ownership of a portfolio of high-profile, strategically significant accounts. Combining deep expertise in healthcare communications with strategic and operational insight, you’ll lead impactful, multi-channel campaigns that set new standards for how healthcare is communicated.

As a trusted advisor and client partner, you’ll drive client strategy acting as the key liaison between clients and the agency, ensuring all work is strategically sound, creatively bold, and flawlessly executed. You’ll navigate complex, multi-stakeholder projects with precision, delivering innovative solutions that drive both client satisfaction and agency growth.

In this senior leadership role, you’ll inspire and mentor a team of client partners, fostering a culture of collaboration, innovation and excellence. This is a unique opportunity to shape client strategy, drive business growth, build lasting partnerships and elevate the agency’s reputation for delivering exceptional results.

About you:

As a Group Account Director, you are a strategic leader and trusted advisor with a proven ability to drive high-level client partnerships, deliver transformative solutions and lead high-performing teams. You excel at managing complex client needs, navigating challenges and consistently delivering exceptional results.

With deep expertise in healthcare communications, you lead integrated, multi-channel solutions with a focus on creativity, quality and strategic alignment. Confident and experienced, you guide senior clients through challenges, manage large budgets and inspire teams to deliver impactful, innovative work.

Commercially astute and entrepreneurial, you balance client needs with agency goals, identifying opportunities to add value, optimise processes and drive growth. As a leader, you foster a collaborative environment where talent thrives and excellence is paramount. Above all, you advocate for creativity and innovation, leading by example to elevate the agency’s reputation and success.

What you’ll bring:

• Extensive experience in senior account management, leading high-profile accounts and building long-term client partnerships
• Deep expertise in healthcare communications, with a strong understanding of industry challenges, opportunities and trends
• Proven success in overseeing large-scale, multi-channel campaigns across senior stakeholders and cross-functional teams
• Strong leadership skills to inspire, mentor and develop senior talent while fostering collaboration and team excellence
• Exceptional communication and presentation skills, with the ability to influence and build trust with senior clients and stakeholders
• Advanced expertise in project and account management, ensuring flawless execution of complex, multi-stakeholder initiatives
• Strategic mindset with the ability to anticipate challenges, understand client goals and deliver innovative, results-driven solutions
• A challenger, entrepreneurial mindset focused on driving innovation and delivering solutions to address clients’ business challenges effectively
• Highly organised and adaptable, with excellent time management skills to navigate fast-paced environments
• Strong commercial acumen, with proven expertise in managing budgets, driving profitability, and expanding accounts
• Passion and skill in selling the agency’s value, showcasing its strategic and creative impact on client success
• An experience and appetite to adopt AI into your and your team's daily practices, leveraging…