Aftersales Manager

Aftersales Manager / Service Manager

Location:

West London

Salary: £60,000 Basic | OTE up to £75,000 | Company Car

Hours:

Monday to Friday 08:00 - 18:00, alternate Saturdays 08:00 - 13:00

An established and highly respected main dealer automotive group is seeking an experienced Aftersales / Service Manager to lead a flagship site in West London.

This is a senior, hands‑on leadership role within a high‑performing, manufacturer‑backed dealership, offering strong earning potential, long‑term stability, and excellent career progression within a well‑funded dealer group.

You will have full responsibility for the workshop, service and parts departments, ensuring operational excellence, profitability, and outstanding customer satisfaction.

• Lead and manage the workshop, service and parts functions
• Achieve and exceed labour sales, profit and budget targets
• Motivate, develop and retain a team of technicians, service advisors, parts staff and drivers
• Monitor customer satisfaction and implement performance improvements
• Control departmental budgets and produce performance reports
• Ensure full compliance with Health & Safety and environmental legislation

• Proven experience as a Service Manager or Aftersales Manager within a franchised dealership
• Strong leadership skills with the ability to drive performance across multiple departments
• Excellent operational and technical motor trade knowledge
• Commercially focused with strong budgeting and reporting experience
• Confident communicator with a customer‑first approach

• £60,000 basic salary
• OTE up to £75,000
• Company car
• Excellent long‑term career prospects with a recognised dealer group
• Supportive senior leadership and manufacturer training

For a confidential discussion or to apply, please contact Command Recruitment - a leading automotive recruitment specialist.

All applications will be handled in the strictest confidence