Transformation Senior Lead – Europe

About the Role

Job Title:

Transformation Senior Lead – Europe
Division: LII Operations
Department:
Transformation and Change

Location:

London or one of our European offices
Type:
Permanent

• Lead the regional delivery execution of the 2030 agenda, ensuring execution excellence, ownership, and alignment to the LII and GRS global strategic direction while adapting to regional needs.
• Work collaboratively and in partnership with the regional leadership team and transformation team to build, consolidate, and execute the regional strategic plan, ensuring coherence between regional delivery and global priorities modelling an enterprise mindset.
• Translate regional vision into tangible roadmaps, milestones, and benefits, driving ownership across regions, countries and functions.
• Collaborate with partners in global transformation, product and technology to shape delivery outcomes and ensure customer and business value realisation.
• Drive outcome tracking and transparent reporting, highlighting regional progress and own contributions to LII/GRS level success.
• Co‑own performance and delivery outcomes ensuring shared success and sustained alignment.
• Provide leadership and guidance for the initiatives fostering a collaborative environment to enable a high performing, healthy team.
• Build trusted relationships with sponsors and business stakeholders across LII to develop delivery approaches and shape change and delivery plans.

• Apply structured change management methods (Prosci, Agile) to support adoption.
• Build and support stakeholder readiness and engagement plans to sustain outcomes.
• Champion transparent, inclusive communication across impacted teams.
• Conduct all relevant activities including impact analysis, stakeholder mapping, engagement plans and readiness assessments.
• Run workshops, training and targeted interventions to support adoption and capability uplift.
• Champion cultural and mindset shifts needed to embed transformation at all levels, fostering accountability, collaboration, and empowerment across region.
• Provide support and direction to drive the change management capability for the region and ensure there is change management capacity to support this.
• Support business readiness and adoption activities to ensure sustainable change, including communications, engagement, and capability uplift at regional and local levels.
• Act as an ambassador for transformation initiatives, ensuring messages, intent, and purpose are consistently championed and embraced within the region.
• Partner with local leaders to embed new practices and tools within day‑to‑day operations, ensuring long‑term adoption and impact.

• Partner with the regional executive to build regional capability and leadership strength aligned to global frameworks acting as a trusted advisor and connector between global and regional delivery, ensuring clarity of purpose and alignment on priorities.
• Champion the LII vision locally, ensuring transformation is seen as a shared enterprise, not a centrally driven mandate across multiple countries and functions, balancing differing needs while maintaining a unified direction.
• Represent regional delivery progress and priorities in governance forums, ensuring an enterprise wide view on an aligned position.
• Champion initiatives within the region, ensuring strong sponsorship, advocacy, and engagement from regional stakeholders.
• Act as a point of additional support for delivery teams with stakeholders on assigned initiatives, balancing priorities and negotiating trade‑offs when required.

• Maintain strong governance involvement across the regional portfolio, ensuring effective oversight, risk management, and issue resolution and aligned with LII transformation standards.
• Represent regional needs in quarterly planning and steering forums, ensuring that regional perspectives are represented and integrated into decision‑making to shape LII direction.
• Maintain clear reporting on outcomes, risks, and dependencies, ensuring proactive management & escalation.
• Provide timely reporting on the progress of the regional strategy execution to governance bodies, including the strategic enablement forum.
• Ensure compliance with…