Building Services Assistant

Overview

Role overview

This role requires a DBS check

Hey there! Ready to make a difference?

At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly  you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Building Services Assistant!

As a Building Services Assistant, you’ll be right at the heart of our community, you’ll work closely with our Maintenance Operative to keep our community spaces in top condition, ensuring everything is safe, functional, and aligned with our brand standards.

Here’s what you’ll be doing:

• Reactive Works: You’ll assist with cleaning outdoor areas, litter picking, daily work orders, prioritising tasks with the Maintenance Operative, plus carrying out minor repairs and decorating tasks in both communal areas and residents’ homes. From replacing light bulbs to providing emergency support for water leaks, you’ll keep things running smoothly.
• Statutory Compliance: You’ll support the team in meeting compliance standards by completing worksheets, raising work orders, and reporting non-compliance. You’ll also assist with energy-saving initiatives and ensure adherence to the Letting Code of Conduct.
• Health and Safety: You’ll conduct visual checks and tests on life safety equipment, ensure proper use of PPE and safety signage, and keep work areas clean and safe. You’ll follow all UK Health & Safety legislation and dispose of waste in line with company policies.
• Supporting Contractors and Planned Works: You’ll escort maintenance engineers on-site, log their visits, and assist with planned maintenance activities to keep everything on track.
• Managing Site Stores: You’ll help manage tools and critical spares, conduct regular inventory checks, and raise stock requests to ensure supplies are always available.
• Maintaining Building Plant Rooms and Support Areas: You’ll keep plant rooms, risers, and maintenance areas clean and organised, assist with waste management, and carry out occasional litter picking in external areas and car parks.
• Delivering Exceptional Customer Service: You’ll be a role model for our values, bringing a proactive, positive attitude to everything you do. You’ll ensure effective communication and contribute to a motivated, engaged team.

• IOSH Working Safely certification, with knowledge of manual handling and fire awareness.
• Experience in a similar role, with an understanding of minor repairs and decorating.
• A proactive, can do attitude with enthusiasm for customer service.
• A creative problem solver who works well independently and as part of a team.

and here’s what we offer;

We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!

Here's a little glimpse into our bubble benefits;

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
• Company pension scheme & medical Cover for your long-term health & to help plan for the future
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
• Enhanced sick pay & family leave to take care of yourself & your loved ones
• Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
• Cycle to work scheme to help you get to work in a healthier, greener way
• Study support to help you grow & reach your goals
• Long service awards to celebrate every mile stone with us
• Employee assistance & counselling for those times when you need a little bit of extra support

the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you!

If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you!

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