Trainee Project Manager HVAC;

Position: Trainee Project Manager HVAC (Permanent)
Trainee Project Manager – HVAC After Care Maintenance
We are recruiting a Trainee Project Manager within the M&E / HVAC sector for a leading after care maintenance HVAC company experiencing continued growth.
This is an excellent opportunity for someone early in their project management career who wants to develop within a high-quality HVAC after care maintenance and lifecycle support environment, working alongside experienced professionals.

Salary
£30,000 – £40,000 DOE
Location
Soho office, with occasional site visits

About the Role
As a Trainee Project Manager, you will support the After Care Maintenance team and work closely with the Project Manager and After Care Maintenance Lead to learn the full lifecycle of HVAC after care maintenance project delivery.

This role offers hands-on exposure to operations, client management, service improvement, and performance monitoring across multiple live HVAC projects.

Key Responsibilities
Operations

Assist in managing after care maintenance activity across multiple live HVAC projects (under supervision)
Support coordination of warranty claims, performance checks, and customer queries via CRM and ticketing systems
Maintain clear records and documentation for all project-related actions

Client Relationship Management

Shadow senior team members in client meetings and communications
Ensure timely, professional responses to client queries, protecting company reputation
Build long-term relationships with consultants, FM teams, stakeholders, and end users

Process & Service Improvement

Identify gaps in the after care maintenance service model and help implement improvements
Feed lessons learned back into design, installation, and commissioning teams

Performance Monitoring

Monitor KPIs including ticket response times, recurring issues, and customer satisfaction
Support data-led reporting and continuous service improvement

Cross-Team Collaboration

Coordinate with Projects, Technical, QA, and Commercial teams
Support smooth handover from project completion to operational lifecycle support
Maintain and update the internal FAQ tracker

Training & Knowledge Sharing

Assist in delivering training sessions to mechanical contractors and FM teams

Escalation & Issue Resolution

Learn escalation procedures and assist in managing support tickets
Escalate critical issues appropriately while maintaining transparency with clients

About You
Qualifications

Technical background in Mechanical, Electrical, or HVAC Engineering (Degree or HNC/HND preferred)
Valid CSCS card (or ability to obtain)
Essential Skills & Experience

1–2 years’ experience in a technical, coordination, or support role (HVAC / Building Services preferred)
Strong commercial awareness and understanding of contractual obligations
Confident using SharePoint for document control
Excellent communication and stakeholder management skills
Highly organised, detail-oriented, and process-driven
Calm, reliable, and self-motivated
Desirable

Exposure to HVAC systems or building services environments

Experience with CRM systems and ticketing platforms
Knowledge of BMS and controls systems
Understanding of warranty processes and lifecycle maintenance
Familiarity with Lean or continuous improvement methodologies

Interview Process

First interview via Microsoft Teams
Final interview in the office

To apply:

For more information or the full job description, please email your current CV to
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