Cleaning Operative, Cleaning Services

Job Details

Job Title: Cleaning Operative

Rate of Pay: £13.85 per hour

Shift Pattern: Monday to Friday 15:00 to 23:00

Hours: 35 per week

Contract: Permanent

Type of Employment: Full Time

Location: St George's University of London Hospital, Blackshaw Road, Tooting, London, Greater London, England, SW17 0QT

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

• Undertake successfully all training required to deliver the cleaning role.
• Work within a team and under their own initiative.
• Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.
• Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLAs, carrying out all daily weekly and periodic tasks as directed by the Cleaning Supervisor.
• Ensure that the service is delivered effectively and efficiently to a high standard.
• Ensure all equipment is kept clean, well maintained and is a safe working order.
• Report any maintenance requirements identified during cleaning tasks.
• Always maintain security – locking doors, following lost property procedures etc.
• Have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.
• Have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
• Set a good example in terms of dress, behaviour, punctuality, and attendance.
• Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
• Maintain confidentiality of sensitive information.
• Ensure contractors and external visitors comply with security and health and safety while on school premises.
• Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
• To undertake any other related duties which are within the job holder's capability, according to the needs of the business.

• Cleaning experience is preferred however training can be provided.
• Reliable and hardworking with a professional attitude.
• Ability to work to a schedule and as part of a team.
• Capable of working to their own initiative where appropriate.
• Be open and honest.
• Be self‑driven and determined.
• Strive for continuous improvements in service delivery.

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

If you are working in regulated activity please note that you are subject to the following:

• It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
• This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.

• Virtual GP – expert advice by video or phone without having to leave your home.
• Salary Finance – access 50% of earned pay before payday for a small fee; competitive loans.
• Flex Benefits – customise benefits such as dental insurance, dining cards, coffee clubs, and technology products.
• MiDeals – high‑street discounts from thousands of retailers, gyms and more.
• Cycle‑to‑work scheme.
• Life cover – greater of your equivalent annual salary or a minimum of £10,000.
• Save‑as‑you‑earn scheme.
• Mitie Matching Share Plan – opportunities for free shares in Mitie.
• Mitie Stars – recognition with cash prizes and a chance to win £10,000.

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