Cleaner, Cleaning Services

Reporting to the Head of Properties, the Cleaner is responsible for maintaining high standards of cleanliness, hygiene, and presentation throughout the Centre and supporting operational tasks such as porterage and event setup. This role ensures a welcoming, safe, and well‑maintained environment for all users and visitors.

• Perform daily cleaning of all areas, including offices, meeting rooms, washrooms, kitchens, and public spaces.
• Ensure floors, surfaces, and fixtures are cleaned and maintained to institutional standards.
• Carry out deep cleaning tasks as scheduled (e.g., carpets, windows, high‑level dusting).
• Monitor and replenish consumables (soap, paper towels, toilet rolls) promptly.
• Assist with moving furniture, equipment, and supplies as required.
• Support event setup and breakdown, including preparing and displaying refreshments and arranging chairs, tables, and AV equipment.
• Follow COSHH guidelines for handling cleaning chemicals and equipment.
• Report any maintenance or safety issues immediately to the Head of Properties.
• Respond to ad hoc cleaning or porterage requests promptly.
• Support sustainability initiatives (e.g., waste segregation, recycling).

• Previous experience in cleaning and/or porterage roles is preferred.
• Knowledge of cleaning techniques, materials, and health & safety standards.
• Ability to lift and move furniture and equipment safely.
• Reliable, punctual, and able to work independently or as part of a team.
• Flexible approach to working hours, including evenings and weekends as required.
• Effective communication skills and a professional, courteous manner.

• Professionalism: Demonstrates integrity, reliability, and respect in all interactions.
• Attention to Detail: Maintains high standards of cleanliness and presentation.
• Teamwork: Works collaboratively with colleagues, volunteers, and event teams.
• Adaptability: Responds positively to changing priorities and schedules.
• Commitment to Service: Upholds the values and ethos of the Ismaili Centre in all duties.
• Discretion: Handles information and interactions with confidentiality and sensitivity.

• Physical Requirements: Frequent standing, bending, lifting, and moving furniture and equipment.
• Environment: Indoor work with occasional outdoor tasks (e.g., entrance areas, roof garden).
• Exposure: Use cleaning chemicals and equipment; appropriate PPE will be provided.
• Hours: Variable; usually 44.5 hours a week with 1 hour unpaid lunch Mon‑Fri, and 8 hours working every 4th weekend (Sat‑Sun).
• Flexibility: To attend other hours, including some evenings, weekends, and occasional public holidays, to support events and institutional programmes (remunerated).
• Emergency Response: May be required to assist during urgent situations (e.g., spills, last‑minute event setups).

Experience: Required
Languages: English – Advanced
Employment: Full‑time
Salary: £24,000 – £24,112 yearly
Benefits: Overtime x1.5 weekdays and x 2 on weekends and bank holidays
Starting time: Immediate start!

About National Council: The NC are a well‑established company, valuing the community and work‑life balance with all employees.