Inventory & Stock Planning Manager

Role:
Head of Supply Chain and Inventory

Department:
Operations

Location:
London

Reports into:
Director of Operations

We are looking for a Head of Supply Chain and Inventory. The successful candidate will own the end-to-end inventory lifecycle across finished goods, service parts, repair components, and sub-assemblies.

The Head of Supply Chain and Inventory will ensure accurate visibility, disciplined control, and forward-looking planning to support Disguise’s global operations.

This is a pivotal position in the evolution of the organisation, shifting from reactive procurement to proactive, data-driven inventory management, with a strong emphasis on:

• Forecasting and demand planning
• Stock optimisation and cost control
• Automation and system-led processes
• Structured stakeholder management with manufacturers and vendors

The Head of Supply Chain and Inventory is the single point of accountability for inventory health, balancing availability, cost, risk, and scalability as the business grows.

• Own global inventory visibility and integrity across all stock types.
• Ensure critical spare part availability to support Service Centres and global RMA commitments.
• Maintain Net Suite as the single source of truth for all inventory-related data.
• Define and maintain robust stock classification and lifecycle controls; lead cycle counts and audits.
• Manage risks related to: excess and slow-moving inventory; obsolescence and EOL exposure; shrinkage and write-offs.
• Develop rolling inventory forecasts from sales demand; service consumption; RMA and project-based demand.
• Own replenishment logic and planning parameters (MOQ, lead times, safety stock, reorder points).
• Partner closely with:
  Operations;
  Hardware team;
  Product Management team;
  Service Centres to ensure inventory plans align with roadmap, capacity, and service-level expectations.
• Support:
  New Product Introductions (NPI) and ramp-up planning;
  Product transitions and redesigns; and End-of-life (EOL) planning.

• Own inventory-related aspects of Bill of Materials (BOM) management, ensuring: accuracy of part structures and usage quantities; alignment between engineering BOMs and operational inventory.
• Work with Hardware and Manufacturing partners to: anticipate component-level demand;
  Identify cost, availability, and risks.
• Control Inventory value, holding costs, aged stock and write-offs.
• Support Finance with:
  Inventory valuation accuracy; forecasting and variance analysis.

• Drive automation of inventory planning and control processes.
• Continuously improve Net Suite configuration, workflows, and reporting related to: forecast accuracy; stock health; inventory turns and ageing
• Define and maintain a standard inventory reporting cadence.

• Act as the primary operational interface for inventory-related coordination with:
  Contract manufacturers;
  Key component vendors;
  Repair and refurbishment partners
• Align forecasts, lead times, and material availability with external partners.
• Manage risks related to: supply constraints; long lead-time components; demand volatility

• Proven experience in impacting inventory, stock planning, OR supply chain management within a hardware, technology, or manufacturing environment.
• Proven experience using automations to improve efficiency within stock
• Commercial experience using Inventory control methodologies;
• Commercial experience forecasting and demand planning
• Experience managing inventory across third-party warehouses and external partners.
• Experience with BOM management and material planning.
• Nice to have:
  Familiarity with electronics, components, or technical spare parts.
• Commercial experience in scale-up or fast-growth organisations with evolving systems and processes.

• Highly analytical with strong attention to data accuracy
• Process discipline: creating and ensuring process structure, consistency, and repeatable workflows that ensure accuracy, quality, and reliable outcomes
• Confident stakeholder manager…