Lawyers

Job Title

Lawyer (Flexi, Hybrid + Benefits)

The Pensions Ombudsman

London, Greater London, United Kingdom (Canary Wharf)

Permanent

£69,398 per annum pro rata rising to £74,861 upon successful completion of probation.

• Several pension options as part of the Civil Service Pension Scheme, including defined benefits.
• 27.5 days annual leave increasing to 32.5 depending on length of service, plus the option to buy and sell annual leave.
• Discretionary staff reward scheme.
• Comprehensive support for growth with learning and development programme.
• 24/7 free confidential employee assistance programme.
• Discounted health benefits and employee discount scheme across hundreds of retailers.
• Access to Staff Networks and social activities.
• Sabbatical after qualifying period.
• A culture of reward with annual performance bonus.
• Eye test and flu jab reimbursements.
• Access to a Cycle to Work scheme.

We are an accredited Disability Confident Employer and welcome applications from under‑represented groups.

• Provide legal advice on complex cases, ensuring processes and decisions are based on sound legal analysis and consistent with the Ombudsman's statutory powers and objectives.
• Support and advise colleagues on legal, procedural and regulatory issues relating to investigations.
• Draft Determinations for review by the Ombudsman or Deputy Ombudsman.
• Assist with reviewing and drafting other correspondence for staff, including to Members of Parliament and regulatory bodies.
• Act as a sounding board for colleagues and help identify, monitor and mitigate risks such as reputational, regulatory and litigation risks.
• Assist on a range of policy matters, including consultation papers, legislative changes, agreements with stakeholders, casework processes and compliance issues.
• Handle appeals, including reviewing claim forms, advising on merits and strategy, liaising with the Court and attending hearings where required.
• Represent the Ombudsman at external stakeholder and networking events.
• Ensure professional and technical knowledge remains up to date with current changes.
• Maintain high standards of customer care by meeting and exceeding service level agreements.
• Maintain databases and information recording systems.
• Contribute to priorities and objectives of the Legal Team and the Ombudsman.
• Undertake other duties as required.
• Experience in pensions, financial services litigation, disputes resolution, regulatory law, criminal law or public law is an advantage.

Experience in pensions, financial services litigation, disputes resolution, regulatory law, criminal law or public law is an advantage. All applicants must have a right to work in the UK and be prepared for a Baseline Personnel Security Standard security clearance.

Closing date: 9th February 2026 at 11:59 am.
We will shortlist and interview on a rolling basis. Interviews start w/c 16th February 2026.

The role may be withdrawn at short notice. We welcome applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging.

Please click the 'Apply' link to submit your application.