Professional Support Lawyer

Broadfield UK is a law firm that serves mid-market clients in multiple practice areas and has a strong commitment to client service. It has offices in London, Cambridge, Reading and Southampton, and is a founding member of the global Broadfield network which also operates in Hong Kong and New York. Its commitment to client service is reflected in central investment in client management services, AI and document management systems.

Our Private Wealth team provide advice on UK and international tax and estate planning, trusts and trust administration, landed estates and immigration. They also work closely with colleagues in other departments to provide assistance to individuals with matters related to residential property, employment, business affairs and family law.

The PSL is responsible for keeping the department advised on the latest developments, both legal and market practice driven, co‑ordinating and further developing training initiatives for fee earners at all levels within the department, providing assistance in promoting the department to the outside world and supporting fee earners in solving day to day practice issues. We are open to candidates who are looking for permanent or part time opportunities for this position.

The successful candidate will also be required to participate actively in promoting knowledge management across the firm by liaising with PSLs from other departments and the firm’s central Knowledge Management leader to develop best practice initiatives with a common applicability.

The main duties will include:

• Advising department of legal developments and best practices – the PSL will be expected to organise and have administrative responsibility for the regular knowledge sharing meetings which are department wide. This will involve identifying suitable topics for discussion and being largely responsible for leading such discussions and appropriate materials, with contributions from other members of the department where appropriate. The fee‑earners need to be kept updated on emerging issues and policy initiatives, as well as best practices and risk mitigation.
• General alerts – reviewing magazines, online subscriptions and resources and disseminating information to fee earners on an ad hoc basis. The PSL will maintain the department’s intranet pages and will develop/maintain a library of best practice documents, checklists and guides to assist with client work.
• Training – arranging, co‑ordinating and to a significant extent delivering much of the training programme rolled out twice yearly for the benefit of trainees and newly qualified solicitors joining the department. The PSL will also be responsible for co‑ordinating and delivering further ad hoc training for assistants, identifying training needs and responding to fee earner demand for training, often taking a hands‑on approach to the delivery of such internal training.
  
  At the same time, the PSL is responsible for managing the department’s training budget for attendance at external events, identifying both suitable courses and appropriate fee earners to attend, with administrative responsibility for booking such training and overseeing post attendance feedback for the benefit of the department as a whole. There is a further emphasis on sourcing suitable third party experts to present seminars in‑house on topical subjects for the benefit of the department.
  
  Monitoring individual fee earners’ compliance with CPD requirements also falls within the PSL role.
• Fee earner query helpdesk – providing guidance, research and answers to usually case‑specific queries from various members of the department on an ad‑hoc but often daily basis. The role will generally not involve fee earning and will not have a financial target, although there may be occasions where tasks undertaken are properly chargeable to client matters.
• Marketing and Business Development – collaborating with senior department members in identifying opportunities for developing client‑facing content, delivered through newsletters, client briefings, thought leadership articles, client seminars and external speaking and writing engagements.…