Senior Claims Executive - US Casualty

Job Title: Senior Claims Advocate – US Casualty

Location: London / Hybrid (2–3 days in office typical, flexible working options available)

Benefits: 10% employer pension (with 5% employee contribution), Private Medical Insurance, Group Bonus Scheme, Life Assurance (4x salary), Group Income Protection, generous holiday allowance, wellbeing programmes, and wide-ranging retail discounts.

About the Company:

This Legal 500-aligned brokerage sits within one of the most respected and fastest-growing insurance groups in the UK. Known for its thriving, collaborative teams and progressive culture, this firm has built a standout reputation in the London Market and is a natural home for ambitious professionals who value internal progression, flexible working, and access to some of the best minds in the business.

Role Summary:

This is a high-profile, technically complex role at the heart of a close-knit team. You’ll act as a strategic partner to clients, advocating for them across the lifecycle of large US Casualty claims. It’s a client-facing role ideal for someone looking to step into seniority or solidify their leadership in a specialist environment, backed by training, support, and a manager who leads from the front.

Key Responsibilities:

• Manage and resolve high-value US Casualty claims:
  Deliver market-leading outcomes for clients
• Analyse policies and identify coverage challenges:
  Add strategic value to insurer negotiations
• Maintain insurer and client communications:
  Keep stakeholders aligned through complex processes
• Liaise with broking and accounting teams:
  Ensure seamless internal collaboration and claim delivery
• Present claims data and insights:
  Support renewals and inform ongoing risk strategies
• Contribute to client retention and team growth:
  Strengthen the firm’s reputation through every interaction

Requirements:

• Strong US Casualty claims handling experience (preferably complex, high-value cases)
• Confident communicator with stakeholder-facing skills
• Able to stay calm and professional under pressure
• ACII / DIP CII qualified or working towards
• Background in broking, insurance, loss adjusting or legal practice

If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet.

Related Job Titles: Claims Advocate, Senior Claims Handler, Casualty Claims Specialist, Technical Claims Adjuster, Insurance Claims Consultant