P&I Claims Assistant - Middle East, India

The role involves handling a wide range of low value P&I claims for owners and charterers, supporting the wider claims handling function, research and administration.

Key responsibilities will include:

• Handling a high volume and variety of low value P&I claims for owners and charterers, ensuring timely and cost-effective resolutions. This includes personal injury, cargo claims, and pre-load surveys.
• Estimating and settling these P&I claims promptly, ensuring compliance with guidelines and Member Terms of Entry.
• Cultivating and maintaining strong relationships with Members and brokers, delivering exceptional service.
• Responding to general enquiries and providing support for claims-related queries.
• Conducting research to support claims and general activities.
• Preparing and maintaining presentation materials, spreadsheets, and databases.
• Assisting with the administration, filing, and drafting of P&I and Non-P&I matters.
• Collaborating with teams in FD&D, Underwriting, Loss Prevention, and other sectors.
• Supporting business development, networking, and maintaining an inclusive team environment.
• Contributing to continuous improvement of claims processes.

• Basic knowledge of shipping terms and common ship operations.
• Efficient and effective administration skills.
• Good planning and organisational skills with the ability to cope with demanding workloads.
• Legal knowledge (law degree or equivalent), technical expertise (mariner)
  or prior experience within the maritime industry preferred.
• Understanding of the basics of P&I claims and the P&I insurance industry.
• Some understanding of P&I Rules.
• Basic knowledge of shipping terms and common ship operations.
• Basic knowledge and experience in dealing with P&I/Non-P&I matters.

We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise to our members.

Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve.

We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.

We provide our people with a fantastic benefits package including:

• 27 days annual leave + bank holidays (rising with length of service).
• An annual company bonus scheme.
• Private Medical Insurance.
• Life Insurance.
• Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
• Gym allowance and much more.

Salary from £26,100+, with scope to increase depending on experience.