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Major Loss Adjuster - Cyber

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: American International Group
Full Time position
Listed on 2026-01-23
Job specializations:
  • Insurance
    Insurance Claims, Underwriter
Job Description & How to Apply Below
Location: Greater London

Major Loss Adjuster - Cyber page is loaded## Major Loss Adjuster - Cyberlocations:
London time type:
Full time posted on:
Posted Todayjob requisition :
JR2600345

Join us as a Cyber Major Loss Adjuster to take on key responsibilities within a world-class claims function.
** Make your mark in Claims
** Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.  
** How you will create an impact
*** Focused on Cyber notifications you will be responsible for a portfolio of high value, complex notifications end to end.
* Manage notifications arising from ransomware, breaches, network interruption, cyber extortion and data loss.
* Work with our underwriters, specialist teams and vendors to deliver bespoke pre-loss workshops to our Cyber Insureds.
* You will work to minimize indemnity exposure and mitigating vendor expense while managing financial and reputational risks for our Insureds.
* You will communicate regularly with internal and external stakeholders in your role as our technical claims expert and thought leader.
* As a senior member of the team, you will provide training and be a technical referral point for colleagues.
* You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
** What you’ll need to succeed:
*** Advanced knowledge of legal / regulatory and litigation / procedural requirements for Cyber Claims.
* Deep experience of working with incident response teams, vendors and Insureds.
* Advanced communication and presentation skills.
* Advanced policy language skills enabling accurate and consistent policy wording interpretation.
* Experience in negotiation, mediation, arbitration and ADR skills on higher value complex claims.
* A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.
* The ability to influence claims and non-claims stakeholders to effectively direct strategy.
* The ability to assist with technical training to the team’s claim handlers as required.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
** Enjoy benefits that take care of what matters
** At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
** Reimagining insurance to make a bigger difference to the world
** American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.

We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
** Welcome to a culture of inclusion
** We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures,…
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