Insurance Lead

We are looking for an Insurance Lead who will take ownership of Bolt’s Rentals insurance portfolio (Bolt Drive and Micromobility), while also contributing to group-wide insurance strategy and programmes. You will lead performance reviews, oversee claims and MTPL outcomes, and work closely with teams across Operations, Finance, Legal, and Product to strengthen Bolt’s insurance performance and impact. Are you ready to take the lead on high-impact insurance programmes across multiple countries?

Join us! Locations:
London, United Kingdom | Tallinn, Estonia

This is a unique opportunity to play a central role in Bolt’s Insurance team while owning the Rentals portfolio. You will partner closely with the Bolt Drive and Micromobility teams, ensuring the right insurance, smooth day-to-day processes, and transparent performance oversight across multiple markets. Success in this role means strong insurance programme performance, coordinated cross-functional workflows, and predictable outcomes for our operational teams.

You will support broader insurance initiatives across Bolt, contribute to key renewals, and help evolve the way insurance supports growth and risk across the business. You will report to the Head of Insurance and collaborate daily with Operations, Claims, Finance, Legal, and external brokers and insurers.

• Lead the insurance portfolio for Bolt Drive as the primary vertical, with additional oversight across Micromobility insurance programmes.
• Run regular claims reviews, Quarterly Business Reviews (QBRs), and insurer/broker meetings to monitor and improve performance.
• Monitor MTPL and other insurance metrics, identify trends, and work cross-functionally to reduce loss costs and operational risk.
• Support group-wide insurance initiatives, including renewals, broker management, data improvements and cross-vertical projects.
• Collaborate with Operations, Finance, Legal, Product and Claims to align insurance structures with business needs across multiple markets.
• Support country expansions and new product initiatives by coordinating relevant insurance requirements and solutions.

• Strong professional background within an insurer, broker or MGA, with robust technical knowledge of motor insurance and MTPL.
• Experience working with multi-country or pan-European insurance programmes, ideally including FoS arrangements.
• Confident in leading structured external and internal meetings such as claims reviews and QBRs.
• Able to collaborate effectively across operational, financial and legal stakeholders in a fast-paced environment.
• Strong analytical skills with the ability to interpret insurance data and drive improvements.
• High attention to detail and capable of managing multiple markets and priorities simultaneously.
• Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. We are happy to provide reasonable accommodations for applicants with disabilities.