Claims Adjuster

Date: 14 Jan 2026
Sector: INSURANCE
Type:
Permanent

Location:

London
Salary: £25000 - 35000 per annum
Email:  

Proven experience as a Claims Adjuster / Claims Handler within the Lloyd’s Market is essential for this opportunity with this well established and extremely friendly Lloyd’s Underwriters. The main function will be to support the effective management of insurance claims for a follow-only Lloyd’s syndicate, with a particular focus on policy interpretation, coverage analysis, and wordings-driven issues.

Our client is a Global Financial Markets Trading Company.

• Manage a portfolio of claims across relevant classes.
• Operate strictly in a follow-only capacity, aligning decisions with the lead syndicate while maintaining independent oversight.
• Review lead adjuster recommendations and challenge where appropriate to protect syndicate interests.
• Monitor claims developments, reserves, and settlement strategies to ensure consistency with contractual obligations.

• Provide expert analysis of policy wordings, endorsements, exclusions, and conditions.
• Support coverage determinations, particularly on complex or disputed claims.
• Identify and escrow wordings ambiguities or adverse interpretations to the Syndicate CEO.
• Contribute to feedback loops with underwriting on wordings clarity and claims-driven improvements.

• Liaise with external counsel, lead adjusters, and claims administrators as required.
• Review legal opinions, advice, and pleadings, summarising implications for internal stakeholders.

• Provide hands‑on training, coaching, and day‑to‑day guidance to a junior claims adjuster.
• Support the junior adjuster in developing core skills in claims fundamentals, policy interpretation, Lloyd’s market practices, and follow‑only discipline.
• Review and provide constructive feedback on the junior adjuster’s work, including claim summaries, recommendations, and system entries.

• Ensure claims are handled in line with Lloyd’s Minimum Standards, internal claims authority frameworks, and regulatory expectations.
• Assist the junior adjuster in understanding and complying with governance, audit, and escalation requirements.
• Prepare concise internal claims summaries, recommendations, and escalations for committees or senior management.