Director of Product; FTC

At Moonpig Group, our mission is simple: to help people connect and create moments that matter. As we evolve from an ecommerce brand into the ultimate personal gifting companion, we’re looking for a Director of Product (Ecommerce) to lead some of our most critical customer and platform experiences.

This is a 12-month Fixed Term Contract,
starting in early July 2026, with clear accountability for growth, customer outcomes, and execution across multiple ecommerce product domains spanning web and app.

You’ll set direction, make thoughtful trade-offs, and take ownership of results. This role requires someone who can confidently engage with and influence senior leadership and C-suite level stakeholders - bringing strong product thinking, customer insight, and evidence-based recommendations to shape strategic decisions; whilst staying close enough to the detail to ensure teams are solving real customer problems.

• Set and own the product vision and strategy across ecommerce domains, making clear, well-reasoned decisions on priorities, trade-offs, and investment
• Drive measurable growth in conversion, frequency, attach, retention, and revenue, ensuring product initiatives directly support company OKRs
• Engage and influence senior leadership and C-suite stakeholders through clear communication, strong product judgement, and data-led recommendations
• Stay actively involved in discovery and delivery on key initiatives, shaping problem statements, reviewing experiments, and unblocking teams where needed
• Lead, coach, and develop a group of Product Leaders and Product Managers, setting clear expectations and maintaining a high bar for quality and impact
• Role-model a product culture grounded in ownership, curiosity, pace, experimentation, and accountability
• Partner closely with Engineering, Design, Data, Marketing, Commercial, and Operations to align strategy and execution across functions and markets
• Own product outcomes across multiple international markets, balancing global platform scale with local nuance
• Champion experimentation, data-led decision-making, and the adoption of AI-powered product experiences and tooling

• Ideally 10+ years’ product experience, including 5+ years in senior leadership roles with clear ownership of commercial outcomes
• Proven track record of driving meaningful growth and revenue impact within a high-scale B2C ecommerce environment
• Strong strategic capability combined with the ability to dive into detail to solve complex product challenges
• Confidence making decisions with imperfect information, taking accountability for results
• Experience engaging and influencing senior leadership and C-suite stakeholders
• Background leading multi-team, multi-market product organisations at scale
• Deep care for how products are built, not just what gets built
• Passion for building high-performing product cultures grounded in trust, ownership, and high standards
• Excitement about experimentation, AI, and personalisation as levers for customer and business impact