Resilience Business Manager

Location: Greater London

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April 13, 2026 (30+ days left to apply) job requisition :
R0016072

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
** About Howden Group
** Howden Group has always been a company with a difference – with employee ownership at its heart and clients at the front of its mind.

Founded in 1994 as a specialist D&O broker, and from the modest beginnings of our first five years reaching into Europe, we are now the largest European insurance intermediary group in the world and the largest outside the US, with over £3bn in revenue and managing premiums of more than £30bn.

The Group comprises  Broking, the international challenger insurance & reinsurance broker, , the largest international MGA and the Howden Group Services division which helps to support all of our operations globally. We are a group of international experts with a local touch and a digital backbone.

With operations in 55 countries across the UK and Europe, Asia Pacific, the Middle East, Africa, the US and Latin America. With circa 25,000 employees from Berlin to Brisbane, and growing, Howden Group has grown over the last quarter of a century as the group challenging the status quo for clients every day and in every market in which we operate.
** Howden Group Services – Group Operational Resilience Manager
** Howden Group Services (HGS) is a central division of the Howden Group that provides a wide range of central services to the organisation worldwide – these services include (not exhaustive):
* Information Technology (IT)
* Human Resources (HR)
* Finance* Corporate Services
* Company Secretarial
* Risk & Compliance
* Data Management & AIThe operational resilience manager, reporting into the Group Head of Operational Resilience, is responsible for the day to day coordination of DORA compliance activities across Howden Group Services and Regulated Entities.
** Key responsibilities
*** Management and review of the CIF list, CIF mapping and CIF vulnerability assessment definition through means such as scenario testing, controls testing or risk assessments
* Coordinate the annual reporting of the register of information.
* Facilitate Group/ Entity ROI reporting sign off, acting as check and challenge. Coordinate the submission to the relevant competent authority and ensuring that there is alignment with the CIF framework
* Responsible for reviewing all errors and risks raised relating to ROI prior to regulatory submission, responsible for approving ROI prior to submission
* Participate in DORA incident management reporting and facilitate continuous process improvement.
* Ensuring a holistic testing regime with SME input into the Digital Operational Resilience framework including failure modes, test types and test management and execution requirements.
* Develop scenario library including the management and prioritization process for what scenarios are tested and the method of testing.
* Create and maintain testing strategy and schedule across the entities, ensure these take place, provide support and manage remediation activities.
* Assist in coordination of internal testing or risk assurance work on behalf of the Group related to Operational Resilience. Conduct assessments such as control testing where required to validate that controls deployed by Operational Resilience are operating effectively and employed in a risk-based approach.
* Assist in coordination of internal testing or…