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AI-First CX Architect

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Intercom
Full Time position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Greater London

A leading customer service technology firm in Greater London is seeking an experienced Customer Support Leader to drive AI adoption and enhance customer experiences. The ideal candidate will have a bachelor's degree and extensive experience in customer support systems. You will collaborate with customers, implement tailored support models, and lead insight sessions to maximize operational efficiency.

This role offers a competitive salary, benefits including health insurance, and a flexible paid time off policy.
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