IT Operations Technicians

Duties:

• Ensure and monitor Data Central's devices and technology systems at European working sites are running smoothly.

• Follow up on operational events and collaborate closely with IDC IT staff, site staff, and suppliers.

• Ensure timely response and handling of IDC operational events to ensure smooth operations.

• Work with Senior IT leaders to identify and document the IT strategy.

• Assist Project and workstream managers in their reporting activities.

• Manage supplier relationships.

• Produce management reports in both English and Chinese formats.

• Perform database administration and maintenance.

• Manage web content updates and ensure data security and integrity.

• Provide technical support for database-related issues.

Skills and

Qualifications:

• A degree in Information Technology, Computer Science, Mathematics and Statistical Science, or a related field.

• Relevant certifications (e.g., ITIL, CompTIA A+) would be advantageous.

• Proficiency in both English and Chinese languages.

Experience:

• Previous experience in IT operations or a similar role is preferred.

Genesis Communications Limited, established in 2019 and headquartered in London, is a leading IT information services company with a global workforce partnership approach. Specializing in Internet Data Centers (IDC), we collaborate with key facilities such as Digital Realty, Telehouse, ARK Data centre, Equinix, delivering end-to-end solutions in design, supply, installation, and commissioning.

Beyond IDC, we offer unparalleled recruitment and workforce solutions, guiding professionals in their careers and helping organizations bridge skills gaps. What sets us apart is our commitment to providing insights and expertise for the fast-paced world of work.

At Genesis Communications Limited, we pride ourselves on a proven track record in IDC contracting and a dedication to delivering exceptional solutions. As your reliable partner, we not only address current needs but also help you prepare for the future. Trust us to navigate the dynamic landscape of IT information services and workforce solutions with you.