Messaging Engineer

Are you an experienced Messaging Engineer who enjoys supporting the delivery, maintenance and enhancement of platforms and services in a demanding messaging environment? We have a fantastic opportunity for an experienced Messaging Engineer to join a global professional services organisation for a 12 month initial fixed term contract. In this role you will play a key part in ensuring the stability, performance and future development of our clients messaging infrastructure as well as providing expert technical support and guidance across the business.

The role will involve:
Evaluating new messaging systems and technologies to save time, increase service levels and reduce costs Contributing to assigned projects to support delivery of new messaging services to the business Providing support to users on software platforms supported by the Messaging team Resolving incidents relating to messaging services in accordance with the Messaging Service Level Agreement and escalating where appropriate Being a technical escalation contact for enquiries and issues related to messaging services from users, more junior team members and Service Desk and desk-side support teams Performing preventative maintenance Maintaining inventory information and complying with software licensing agreements

What We're Looking For: