Lead AI Engineer - Insurance

A leading UK insurer is seeking a Lead AI Engineer to play a pivotal role in scaling enterprise AI across underwriting, claims and customer operations.

With multiple AI use cases already live across the business, this role will focus on advancing production-grade AI capability, particularly across Generative AI and NLP, ensuring measurable commercial impact and scalable technical delivery.

This is a hands-on leadership role combining engineering excellence, AI innovation and team development.

As a Lead AI Engineer
, you will:

• Lead and mentor a growing team of AI Engineers
• Own end-to-end delivery of AI solutions from research and prototyping through to production deployment
• Drive the development of advanced NLP and LLM-powered applications
• Contribute to shaping the enterprise AI and GenAI roadmap
• Ensure AI solutions are robust, scalable, secure and commercially measurable

• Set engineering standards and best practices for AI development
• Guide architecture across NLP, LLM integration, and ML model deployment
• Oversee model evaluation, monitoring, and continuous improvement
• Mentor engineers and foster high-performance technical culture

• Design and deploy production-grade LLM applications
• Lead prompt engineering, fine-tuning and evaluation frameworks
• Develop AI solutions supporting claims processing, underwriting insights and customer servicing
• Integrate AI capabilities into enterprise systems and workflows

• Partner with senior stakeholders to identify high-value AI opportunities
• Translate business challenges into scalable AI architectures
• Measure and communicate impact in commercial terms

• Proven experience delivering AI solutions into production within Insurance or Financial Services
• Strong expertise in NLP, Generative AI, and LLM implementation
• Advanced programming capability (Python essential)
• Experience taking research concepts through to scalable production systems
• Comfortable operating both strategically and hands-on technically