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Delivery Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Reply, Inc.
Full Time position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Analyst, IT Consultant
Job Description & How to Apply Below
Position: DELIVERY MANAGER
Location: Greater London

Career Opportunities:
Delivery Manager (11057)

Requisition
11057
-Posted - Years of Experience (2)
- Consulting
- Where (1)

Arlanis Reply isthe

Reply Group company specializing in Salesforce implementations. Our experience extends not just to the delivery of a single instance of Core Salesforce, but to complex environments which span the entire Salesforce Sprintstack(Sales Cloud, Service Cloud, Experience Cloud, Pardot, Marketing Cloud,Commerce, TABCRMandMulesoft).Our proposition is much more than that of just a systems integrator.

The implementation and design of elegant systems should be considered a minimum standard.

We like to think we offer value over and above,working helpdefine strategies that will deliver upon their keyobjectivesthus informing the right design decisions to be made, enabling sustainable growth and demonstrable ROI on their technology investment. Our goal is toenablenot to embed.

Role Overview

As aDelivery Manager, you will lead agile teams to deliver high-value Salesforce solutions, acting as the key link between clients, stakeholders, and technical teams to ensure end-to-end delivery across multiple projects. You will be accountable for delivery quality, timelines, and standards, while proactively managingrisks,resource allocation, and strongclient relationships. You will also supportpre-sales activities and mentor team members to drive performance and professional growth.

The ideal candidate has7+ years in delivery/project management within a digital or tech environment, excels at stakeholder management and leading remote teams, and communicates clearly.

Responsibilities
  • Lead agile teams to deliver

    Salesforce solutions with measurable business value.
  • Act as thekey link between product, engineering, and stakeholders—transparent, structured, and outcome-focused.
  • Ownend-to-end delivery across multiple projects and, where needed, multiple methodologies.
  • Proactivelymanage risks and dependencies, surface issues early, and maintain sprint momentum.
  • Partner with Product Ownersto prioritise backlogs and align cadence to stakeholder needs.
  • Supportpre-sales, shaping delivery plans and approaches that work for clients and Arlanis Reply.
  • Ownresourcing requirements, working through internal Arlanis resourcing processes.
  • Build strongclient relationshipswhile supporting team wellbeing, growth, and peak performance with the Technical Lead.
About the Candidate
  • 7+ yearsin delivery / programme / project management, ideally withindigital or tech-enabled transformation.
  • Proven ability tojuggle multiple work streams and clients while maintaining control of plans and roadmaps.
  • Confidentstakeholder management from SMEs to senior sponsors, with the ability tochallenge constructively.
  • Experienced inpresenting to senior stakeholders and managing expectations clearly and professionally.
  • Strong grasp ofproject management principles, with practical, delivery-focused application.
  • Able toadapt to change, prioritise effectively, and make sound delivery decisions under pressure.
  • Demonstrable experience leading and coordinating remote teamsin a collaborative environment.
  • Knowledge of Salesforce platform and Salesforce certifications (ADM
    201/Trailhead modules and badges) is beneficial.
  • Experience of the automotive sector and knowledge of integration platforms e.g. Mulesoft is advantageous.
Equal Opportunity

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

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