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Law Firm IT Service Desk Analyst – 1st​/2nd Line Support

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: DGH Recruitment
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

A global law firm in London is seeking an IT Service Desk Analyst /1st/2nd Line Support Analyst to provide excellent technology support to staff. This permanent position requires someone with customer service skills, the ability to handle multiple tasks, and experience working in a law firm. The analyst will respond to incidents and requests, maintain ticket records, and escalate issues as necessary, ensuring all staff receive reliable IT assistance.
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