Techbar & AV Engineer, EUC Onsite Support

ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs.

It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open‑access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific.

We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference.

Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers!!

The Junior Engineer supports the setup, operation, maintenance, and troubleshooting of audio‑visual and video conferencing technologies across meeting rooms, event spaces, and corporate environments. This role is hands‑on and customer‑facing, ensuring reliable AV services and an excellent user experience. You will also be required to assist with onsite support issues at desk, IE monitor swap out, keyboard and mouse issues.

• Assist in the setup, testing, and operation of AV equipment for meetings, presentations, and events.
• Provide first‑line support for issues related to projectors, displays, microphones, speakers, control systems, and video conferencing platforms.
• Support day‑to‑day service desk requests related to AV needs.
• Help with room checks and preventive maintenance of AV facilities.

• Diagnose and resolve common AV issues (e.g., connectivity problems, audio dropouts, display failures).
• Escalate complex technical problems to senior engineers or vendors when necessary.

• Assist with installation and configuration of new AV hardware under supervision.
• Perform regular checks to ensure equipment is functioning correctly.
• Help maintain inventory of AV equipment and accessories.

• Deliver technical support with a helpful, professional, and customer‑focused attitude.
• Work closely with IT teams, facility management, and external suppliers/vendors.
• Support live events with basic AV operation (e.g., microphones, switchers, cameras).

• Maintain accurate documentation of equipment, room configurations, and troubleshooting steps.
• Update user guides and simple how‑to instructions for end users when required.

• Basic understanding of AV technologies:
  • Displays, projectors, DSPs, microphones, speakers
  • Videoconferencing systems (Teams Rooms,…