Sr Manager, Business Consulting Customer Intelligence

Job Title :
Sr Manager Business Consulting
-Customer Intelligence
Emea
- Hybrid

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.

If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes.

The Customer Intelligence Division is looking for a Senior Manager to lead a marketing technology business advisory team. Our team is responsible for driving adoption and helping enterprises meet their business goals using our industry-leading customer engagement martech platform.

In this role you will lead a regional team with global reach, helping organizations with their marketing AI, content personalization, business processes and segmentation strategies. Working with large enterprises across multiple industries you will be exposed a wide range of opportunities to provide insights to marketing organizations and help them reach best in class.

Join a growing SaaS business in a leadership role managing a team of highly motivated experts, delivering market-leading solutions for some of the world’s largest brands.

• Develop and implement business plans to co-ordinate customer adoption of a data-driven, SaaS marketing platform. Work with essential business partners internal and external for development of consulting practices aligned to industry verticals, using best practices and industry standards
• Consult with clients to understand their marketing needs and recommend solutions
• Define and oversee the practice objectives and the acquisition/development of resources including innovation of new adoption methodologies to support the launch of new products
• Provide leadership and management of the marketing advisory practice that includes the following areas: marketing analytics, marketing decisioning, marketing automation and campaign management, management consulting.
• Define, create and maintain data-driven marketing recommendations and practices that support high quality of solutions and adoption for our clients.
• Thought leader in data-driven marketing technologies and processes. Keeps abreast of trends in the related and competitive marketplace.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

• Bachelors degree in Marketing or Analytics or similar field
• Minimum 12 years of experience in the design and use of data-driven marketing systems, and managing large projects and programming teams. Three years of direct customer experience. Experience designing/building marketing systems and in at least one vertical industry. Five years of experience in a leadership role including two years in a formal management role.
• Proven experience with data-driven marketing platforms (e.g., SAS, Adobe Analytics, Google Analytics, Salesforce Marketing Cloud).
• Proven communication skills with the ability to present complex findings to non-technical stakeholders.
• Demonstrated experience applying marketing data solutions in one or more of the following industries: financial services, retail, or telecommunications.
• Experience defining organizational practices to leverage omni-channel data to improve customer engagement, loyalty programs, and sales performance.
• Familiarity with industry-specific data sources, regulatory requirements, and business processes relevant to marketing analytics in financial services, retail, or telecommunications

• Global Perspective:
  Demonstrating awareness of and sensitivity to the international market, cultural, technological, political, and legal factors that impact individual and work group priorities and results; leveraging own understanding of the organization’s global strategy, global business trends, and regional differences to enhance individual and work group results.
• Strategic Planning:
  Obtainin…