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Senior AI-Powered Customer Success Architect

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Optimizely
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Greater London

A leading technology firm in Greater London seeks an experienced Senior Customer Success Manager to empower customers through AI-driven solutions. You will guide strategic customers in leveraging Opal's capabilities for transformative outcomes. The ideal candidate has over 5 years in a client-facing role within the AI or SaaS sectors, possesses strong communication skills, and a passion for customer success.

This role offers a unique opportunity to shape customer journeys and influence product direction.
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Position Requirements
10+ Years work experience
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