IAM Directory & Authentication Management Specialist

My client, an International bank, is looking for an IAM Directory and Authentication Management specialist to join their growing team in London. The role requires being in the office 3 times per week in London and the bank does NOT offer sponsorship.

By joining this group, you will support the creation of a strategic direction for the Identity Management domain and its tools, maintain service health, and manage vendor relationships. The focus is largely on Microsoft Active Directory (on‑premises and Azure AD) – you will manage the on‑premise AD platform and Azure AD, handle documentation, uphold platform standards and shape future technical strategy.

The Identity Management specialist will quickly learn bank processes and oversee day‑to‑day platform management, coach colleagues on best practices, and translate complex technical concepts into plain English for senior stakeholders. The role demands strong teamwork, initiative and a drive to identify and document improvements for future platform opportunities.

• Main escalation point for SME 3rd‑line BAU incidents and tasks for in‑depth troubleshooting and analysis.
• Assist and advise the Team Lead on technical direction for Identity Management, especially through workshops and one‑to‑one coaching sessions to ensure alignment with business strategy.
• Create and maintain technical guides to communicate facts simply and effectively to peers and less experienced staff.
• Daily manage and maintain the Identity Management platform, ensuring service availability, health and performance monitoring, alerting, and upkeep of operational and technical documentation.
• Balance technical facts/opinion against business risk and delivered service to provide well‑thought‑through guidance for incident/problem investigation and project decisions.
• Initiate investigation and proactive improvements for standard operating processes and procedures, using the current owned/licensed tools, and raise issues to management. Communicate comfortably with all levels of the hierarchy.
• Produce and interpret service performance and security data to provide analysis for investigations; baseline performance and trend reports for management to highlight improvement areas and ongoing change.
• Lead the education of other technical functions in authentication technology and ensure service delivery and customer satisfaction remain at the heart of the team. Encourage teamwork and cooperation at all times.
• Push the use of automation and scripting to simplify and improve all aspects of authentication tasks and monitoring.
• Work with the problem‑management function under the ITIL framework to investigate potential root causes.

Functional/Technical Skills and Knowledge requirements:

• Microsoft Active Directory and Windows Server
• Azure Active Directory
• Ability to create/edit/troubleshoot Power Shell scripts

• Quest AD management tools (e.g., Quest Change Auditor, Quest Recovery Manager)
• ADFS
• Certificate Services
• Privileged Access Management
• Single Sign On configuration methods and protocols
• Varonis Dat Advantage or other file auditing tools
• Cloud‑based resources (Infrastructure as Code, SaaS, Azure fundamentals, etc.)

To apply, call 0207 509 8040 or email your CV to dari

• Contract Type:
  Permanent
• Specialism:
  Technology & Digital
• Focus:
  Information Security
• Industry: Banking
• Salary: £100,000 – £120,000 per annum
• Workplace Type:
  Hybrid
• Experience Level: Senior Management
• Location:
  
  London
• Employment:
  Full‑time
• Job Reference: UAF2KK‑B0A4460E
• Date posted: 25 February 2026