Principal Consultant - Digital Consulting

Salary: £67,600 – £78,000 (depending on experience)

Location: United Kingdom (Hybrid - with regular in-person client meetings)

Job Type: Permanent

Working pattern: Full time

We’re open to exploring other working patterns on a case‑by‑case basis, where possible and in line with business needs.

Closing date: 02/ 03/ 2026 (9:00am) - We encourage early applications as we reserve the right, if required, to close this role ahead of the date advertised.

Start date: 18/05/2026. We’re ideally looking for the successful candidate to start on or around this date to support ongoing business needs.

We are Public Digital, a digital transformation consultancy. We help global institutions that matter thrive in the digital era. We apply the culture, processes, business models and technologies of modern delivery to help teams build and run excellent services. Working with the leaders doing strategy, and the teams doing delivery, we operate globally, advising large organisations and governments on six continents.

We're values‑driven and we articulate them in our positions on the Public Digital website.

Attitude as much as skill is critically important to us as a team and we look for entrepreneurialism, initiative, kindness, and a willingness to pitch in. We fundamentally believe transformation is about people, and that change comes from creating great teams and the conditions to successfully empower them.

We’re looking for people who work in digital, in the broadest sense. You might be a specialist, like a service designer, product manager, or software developer. Or you might be more of a generalist, like a policy professional, strategist, or digital team lead. What matters most is that you understand digital transformation, care about making change happen and delivering better outcomes.

At Public Digital, you’ll apply your skills as a consultant, but not in the traditional sense. Our consultancy is grounded in lived experience: yours, and that of the wider team. You’ll advise and coach, facilitate and write, and help people make decisions that lead to real progress. If you bring a specialist skillset, you’ll use it in a hands‑on way. Working alongside client teams, showing by doing, and helping others learn by doing it with you.

You’ll join small, multidisciplinary teams helping our clients with a wide range of challenges. That could mean improving public‑facing digital services, researching tricky policy areas, or helping large organisations shift how they work and what they value.

This is a role where you’ll be learning all the time by working closely with people who bring different perspectives, backgrounds, and skills. It’s also a chance to make a bigger impact, by helping others build the confidence and capability to keep making change after we’ve stepped away.

• Lead day‑to‑day delivery on client projects, taking responsibility for the team’s work and direction.
• Build strong, trusted relationships with clients and their teams, working as an advisor and coach.
• Undertake research and synthesise insights, developing high quality written outputs.
• Develop, design and implement quantitative analysis and metrics to measure impact on client engagements, working alongside the Public Digital Impact lead.
• Help shape transformation plans and support clients to deliver real, measurable outcomes.
• Make sure delivery stays on track and to a high standard, with a focus on what matters to users.
• Use your experience to improve how organisations work and the services they deliver.
• Help set up new projects well, and look after team health, delivery quality, and financial performance.
• Support partners and directors by spotting opportunities to grow our work and build new relationships.
• Contribute to the life and direction of Public Digital as a values‑led organisation.
• Create a positive, inclusive environment in your project teams and across the wider business.

PD looks for a range of strengths in areas and awareness and knowledge in others. You do not need to meet all of the following to apply but we’d love to see solid experience in 6‑7 of these.

• Experience leading and…