Pre-Sales AI Consultant

Walk Me, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging Walk Me's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.

Together, SAP and Walk Me form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with Walk Me's intuitive digital adoption platform.

As a Pre-Sales AI Consultant at Walk Me, you will work closely with Sales and Presales teams across EMEA to support customers in evaluating, adopting, and scaling Walk Me AI. You will help align customer AI strategies, architectures, and business objectives with Walk Me’s AI capabilities, acting as a trusted technical advisor throughout the sales cycle.

This role is highly customer-facing and hands-on. You will guide technical discovery, lead AI-focused demonstrations and proofs of concept, and support customers as they assess how Walk Me AI fits into their broader enterprise AI initiatives. You will also collaborate closely with internal stakeholders across Sales, Product, Engineering, and Support to ensure customer feedback and market insights are effectively shared and acted upon.

This role reports to the VP of Presales, EMEA and supports customers across the region, with a primary focus on markets where Walk Me has a strong presence, including the DACH, the UK + Ireland, and Israel.

• Strong experience working with generative and contextual AI, including exposure to LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations.
• A minimum of 7–8 years of experience in SaaS, working with enterprise customers in a presales, sales engineering, consulting, or solution architecture capacity.
• An AI-first approach to work, using AI tools thoughtfully to increase speed, quality, and effectiveness while applying judgment and ownership to outputs.
• Ability to examine, interpret, and clearly articulate complex technical concepts to audiences with varying levels of technical depth, from engineers to executive stakeholders.
• Experience designing and delivering compelling demonstrations and technical walkthroughs for both technical and non-technical audiences.
• A strong understanding of enterprise technology environments and the business context in which AI solutions are evaluated and deployed.
• Ability to synthesize customer feedback and communicate insights clearly to Product Management and Engineering teams.

• Partner with Walk Me Account Executives and Presales teams across EMEA, taking a consultative role in customer evaluations of Walk Me AI.
• Lead AI-focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations.
• Build, customize, and deliver product demonstrations that clearly communicate the value of Walk Me AI.
• Manage technical proofs of concept, both remotely and onsite, including coordination with internal Engineering and Support teams when needed.
• Develop strong technical relationships with customer stakeholders, positioning yourself as a trusted AI advisor.
• Support escalations and complex technical discussions, ensuring timely resolution and clear communication.
• Participate in regional field activities such as customer events, executive briefings, and internal enablement sessions.
• Act as a conduit between customers and internal teams by sharing structured feedback on product gaps, market trends, and customer needs.

• At Walk Me, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the…