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Senior Technical Support Engineer — Enterprise Escalation Lead

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: ZipHQ, Inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

A leading procurement platform company in Greater London is seeking a Senior Technical Support Engineer to join their Customer team. This role will involve serving as the highest technical escalation point, ensuring customers receive accurate and timely support. The ideal candidate will have 5–6 years in a technical role, strong debugging abilities, and experience with enterprise-scale customers. The position offers competitive perks including start-up equity and full health coverage.

Work with innovative global companies to drive business transformations.
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Position Requirements
10+ Years work experience
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