Technology Asset & Service Governance Specialist

Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. These opportunities don't come around often, so this really is a position not to be missed.

As a Technology Asset & Service Governance Specialist, you will need to have a good understanding of Tier 1 vendors and their licencing terms and conditions, particularly IBM and Microsoft. This position is tasked with guaranteeing adherence to the stipulations of vendor agreements and organizational policies. You should also have experience across all aspects of the ITAM lifecycle and a proven track record of managing software assets effectively.

Your knowledge of software libraries and CMDB principles should be thorough, and you should have the ability to interpret data from various sources and combine them into a coherent licence reconciliation position. These skills will be critical in ensuring that the organisation remains compliant with software licencing requirements while optimising costs and minimising risks.

As a team player, you will be expected to work collaboratively with others to achieve common goals. You should also be able to work independently in support of team and organisational objectives. Your communication skills should be excellent, both in writing and orally, with the ability to explain complex issues clearly and concisely. Additionally, you should have a strong attention to detail, take pride in your work, and ensure that it is always of the highest standard.

• Responsible for the end-to-end lifecycle of Software assets to ensure compliance across the estate and to meet operational KPIs (key performance indicators) and SLAs (service level agreements) while ensuring the evolving demands of the business are met in a cost effective and timely manner.
• Creation of monthly ELP/reconciliation positions for all products across Desktop, Server and Data Centre environments, utilising data gathering and SAM (Software Asset Management) tools along with manual data interpretation to collate, scrutinise, and formulate a position.
• The application of expert licencing knowledge to ensure compliance with contractual terms and conditions, EULA and product usage rights ensures compliance and a maximum return on investment from historical and future purchases.
• Plan, design, define, implement, and manage software licencing policies and procedures in conjunction with stakeholders to ensure current and planned requirements are met.
• Perform regular audits of IT assets to ensure accurate inventory management and to identify opportunities for cost savings.
• Manage software licenses, ensuring compliance with vendor contracts and that all software is properly licensed.
• Use asset management tools to monitor and manage hardware and software assets to ensure accurate recording and reporting of all IT assets.
• Manage software compliance and licence utilisation to ensure effective software licence agreements are achieved, and that we remain compliant with our licence agreements. This includes reducing costs through central management of software licences and the removal or relocation of underutilised licences.
• Ensure SAM Process Auditability and Accountability is established through defined roles, clear policies, structured procedures, and the use of specialized tools to create a verifiable record of all software assets and their usage.
• Provide guidance and oversight of Configuration Management and the evolution of a single point of truth CMDB which is aligned to asset management data
• Creation of Bi-Annual Effective Licensing Position (ELP) which provides a comprehensive, strategic view of all Microsoft product usage and entitlements across all business units
• On completion of the ELP analysis identify risk & saving opportunities, perform contract optimisation analysis and produce a SAM maturity assessment
• Independently analyse our current problem management processes and…