Digital CM Architect

Digital CM Architect

Join to apply for the Digital CM Architect role at Falcon Smart IT (Falcon

Smart

IT)

Lead design and development of Copilot Studio agents and Power Platform solutions (Canvas/Model‑driven apps, Power Automate, Dataverse). Build custom connectors, actions, and REST API integrations; implement RAG and configure Semantic Index for context enrichment. Develop AI Builder models and own model lifecycle (data prep, labeling, training, evaluation, retraining). Apply ALM/Dev Ops for Power Platform deployments (environments, pipelines, packaging, versioning). Design conversational flows, prompts and UX (adaptive cards);

optimize agent performance and user adoption. Ensure security, compliance, and Responsible AI governance across solutions; produce architecture docs and runbooks. Collaborate with stakeholders, mentor engineers, and drive POCs to production.

• Hands‑on experience with Microsoft Copilot Studio and creating production agents
• Deep Power Platform expertise:
  Power Apps, Power Automate, Dataverse and custom connectors
• Proven integration experience via REST APIs, Azure Functions or Logic Apps
• Experience with AI Builder, LLM concepts, prompt engineering, and agentic AI patterns
• Familiarity with Azure AI services (Azure OpenAI / Azure AI) and cloud design patterns
• ALM/Dev Ops experience for Power Platform solutions
• Experience in use of MCP servers with agents
• Strong understanding of advanced AI concepts such as multi‑agent workflows, reasoning and decision engines, and autonomous agent design
• Strong communication skills and ability to work directly with business users

• Seniority level – Mid‑Senior level
• Employment type
  
  – Full‑time
• Job function – Design, Art/Creative, and Information Technology
• Industry – IT Services and IT Consulting

Regards, Rachana