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Automation-First CX Lead Hybrid
Job in
London, Greater London, W1B, England, UK
Listed on 2026-02-28
Listing for:
Swap
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A dynamic technology company is seeking a Customer Experience Lead to oversee customer support operations during a period of growth. This role emphasizes strong leadership and an automation-first approach, ensuring efficient and effective service through improved systems and tools. The ideal candidate should have proven expertise in customer experience management and hands-on experience with support tools like Intercom and Zendesk.
This opportunity includes competitive pay, stock options, and wellness benefits, all within a hybrid work environment.
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