AI Analytics Platform Apprentice

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

We are looking for a confident individual with a positive attitude and a can‑do approach, who is keen to build our experience and grow with M&G.

A successful candidate will be self‑motivated, curious, able to build strong relationships and work effectively as part of a team.

They should feel comfortable using their initiative, working independently when needed, and be eager to learn and progress.

As an AI Analytics Platform Apprentice, you will be supporting the Central i Product Delivery team which build s and runs a secure, governed AI and analytics platform that helps colleagues discover data and tools and use AI safely in their day‑to‑day work. The team connect business users to internal data products and applications, and to approved third‑party AI capabilities, while ensuring the right controls around security, risk, and responsible use of AI.

The team aims to deliver AI‑enabled experiences and products that address real business challenges while providing shared, reusable AI capabilities such as model access, orchestration, search and retrieval, evaluation, monitoring and governance. The team enables the safe and responsible adoption of tools including Copilot and third‑party AI solutions by offering clear guidance on what is appropriate for different use cases. Working closely with stakeholders across the business, the team translate stakeholder needs into scalable, well governed product features and AI solutions governed product features.

• Learn Centrali’s AI capabilities and how they fit alongside third‑party vendor tools and Copilot solutions.
• Work with stakeholders to understand business problems and identify where AI can add value.
• Help translate needs into user stories, requirements, and clear acceptance criteria.
• Support discovery sessions and capture actions, decisions, and outcomes in a structured way.
• Assist with delivery of AI features such as prompts, retrieval approaches, and tool integrations.
• Support testing and evaluation of AI solutions (quality, accuracy, edge cases, user feedback).
• Help run small proof‑of‑concepts to validate ideas quickly and safely.
• Produce simple documentation, guides, and runbooks that make AI features easy to use.
• Contribute to adoption activities including demos, show‑and‑tells and producing internal comms.
• Follow security and responsible AI practices, escalating risks and issues early.

• Clear written and verbal communication, with the ability to explain ideas simply.
• Curiosity about AI and technology, with a practical, problem‑solving mindset.
• Strong listening skills and comfort engaging with technical and non‑technical colleagues.
• Structured, organised approach to work, with good attention to detail.
• Confidence to ask questions, seek feedback, and elevate issues early.
• Ability to manage day‑to‑day tasks alongside apprenticeship learning commitments.
• Basic analytical thinking and comfort working with evidence (testing, feedback, metrics).
• Customer‑service mindset, focused on making tools easy and useful for colleagues.
• Solid baseline Microsoft Office skills and comfort learning new tools quickly.
• Team player who can work independently when needed and collaborate effectively.

• Available to start the apprenticeship programme in September 2026.
• You must not be enrolled into another…