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Senior Business Analyst

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Driver and Vehicle Standards Agency (DVSA)
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Business Analyst, Data Analyst
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 48241 GBP Yearly GBP 48241.00 YEAR
Job Description & How to Apply Below
Location: Greater London

The Driver and Vehicle Standards Agency (DVSA) is expanding its digital capability to support critical national services, including MOT, enforcement and core driver systems used across the UK. As a Senior Digital Business Analyst within the Digital Services and Technology Directorate, you will lead the definition and validation of complex business and user requirements within agile teams. Flexible, hybrid working (60% office based) across 8 UK locations with a salary of £48,241 plus a generous Civil Service Pension of 28.97% and other benefits.

Locations

Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham or Yeading (West London)

About role

The Senior Digital Business Analyst reports to a Lead Business Analyst. The post holder provides business analysis expertise to define and validate digital projects, products and services, ensuring alignment with DVSA’s strategic objectives. The scope of requirements definition includes business requirements (goals, objectives, needs), stakeholder requirements, solution functional and non-functional requirements, and transition requirements.

The post holder participates in one or more agile/scrum delivery teams within DVSA’s Digital Services and Technology Directorate, collaborating with Product Owners and technical colleagues (e.g., software developers, testers) to develop digital solutions that deliver value to customers and the business and providing all necessary documentation.

Information session

If you would like to find out more about the role, the Business Analysis capability and what it’s like to work at DVSA, a Hiring Manager Q&A session will be held via Teams on Thursday, 19th of February at 12:30pm.

Please register your interest here:

Responsibilities
  • Leading investigative analysis to understand business processes, user needs and service challenges
  • Defining business, stakeholder, functional, non-functional and transition requirements
  • Producing and refining user stories and acceptance criteria
  • Maintaining and prioritising the product backlog in collaboration with Product Owners
  • Identifying risks, issues and dependencies linked to delivery and facilitating resolution
  • Using modelling tools and structured analysis techniques to define effective processes
  • Ensuring development teams have a clear understanding of business and user requirements
  • Supporting service improvements and digital change initiatives

You will operate at both strategic and detailed levels, understanding organisational objectives while working through detailed requirements, user journeys and process models.

Essential skills
  • Working in agile, multidisciplinary teams to develop and refine business requirements, user stories and acceptance criteria
  • Experience delivering digital projects and products using Agile frameworks (Scrum / Kanban)
  • Experience leading investigative analysis to define business requirements and model effective business processes
  • Identifying user needs and translating them into prioritised user stories and service or design approaches
  • Mentoring or supporting other Business Analysts
  • Analysing complex problems using structured tools and data to assess feasibility and operational impact
  • Proven experience engaging and coordinating with stakeholders at all levels
  • Ensuring development teams clearly understand business and user requirements so they are reflected in technical design

Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards your membership of the Civil Service Defined Benefit Pension scheme.

Note:

Candidates based in Yeading will receive a London Weighting allowance of £4,000.

Benefits
  • Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
  • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)
  • 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday
  • Access to the staff discount portal
  • Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
  • Joining a diverse and inclusive workforce…
Position Requirements
10+ Years work experience
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