ServiceNow Senior Technical Consultant

Job Description

We enhance performance through creating risk-enabled organizations. We help clients identify important risks, design frameworks to manage them and improve the effectiveness and efficiency of risk management. As a Service Now professional, you will be addressing client issues such as business performance variability, business and process control transformation; application security integrity, governance, risk, and control (GRC) technology enablement, business and/or IT GRC, continuous monitoring, vendor and contract risk management and IT risk management.

You will belong to a team of specialists helping our clients transform risk functions and implement technology solutions that support risk management and governance.

We will support you with career-long training and coaching to develop your skills in risk strategy, risk function design, risk management and performance enhancement.

This role is open to any candidate residing in Australia.

You’ll work within our Professional Services practice to develop solutions for Risk use cases on the platform. Tasks will include requirements elicitation and user story definition, solution design, and configuration activities within the Service Now platform. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills.

• A recognised university degree in information technology, engineering, mathematics, accounting, business or other relevant disciplines.
• Service Now Certified System Administrator (CSA).
• Experience in the design, configuration, and implementation of Service Now solutions.
• Experience with agile methodology, creating process designs, and technical designs, defining user stories, and working with onshore/offshore development teams.
• Strong analytical, interpersonal, communication, writing and presentation skills.
• Demonstrates integrity, values, principles, and work ethic.

• Experience in the implementation of GRC solutions in either Service Now or other products (such as Archer, Open Pages, etc.).
• Service Now CIS certification in GRC/IRM suite (Risk and Compliance, Vendor Risk Management etc.).

Years of experience needed: 4+